How to find haulage carriers in less than 4 minutes
If there’s one key to freight forwarding today, it’s efficiency. When a job comes in, you need to find carriers, fast.
Traditionally, you might have used your own mailing list to find a carrier. Equally, Whatsapp groups are now commonplace. At best, though, such groups give you access to a few hundred businesses.
On Haulage Exchange, freight forwarders have access to 50,000 vehicles.
To find a carrier for a load on Haulage Exchange, there’s no faff. You simply post the load to Haulage Exchange and wait for carriers to contact you – which they will, with quotes, within an average of 4 minutes.
Here’s how it’s done.
Step 1: Hit ‘Post Load’
Although Haulage Exchange grants you tech that improves every aspect of forwarding, there’s one particular aspect you’re interested in here: posting loads.
So, once you’re logged in to Haulage Exchange, simply hit Post Load.
Step 2: Add load details
Next, you’ll see a popup box asking you for certain details about the load. So, add the details.
Let carriers know:
- The load pick up point
- The load pick up time
- Where the load should be delivered
- When the load should be delivered
- The kind of vehicle you need (LWB? Curtainsider? Add it in.)
- And any other relevant details
Step 3: Post the load
Once you’ve filled in the load details, hit ‘Post Load’. Your load will be posted to the Exchange instantly.
If you’re posting a repeat load, even better: you can hit ‘Post Load & Save for Repeat Use’. That way, you won’t need to fill in the load details the next time the job comes in.
Step 4: Wait 4 minutes
At this point, you might want to make yourself a cup of tea. Or check your inbox.
You won’t want to get into anything too absorbing though: it takes, on average, just four minutes to begin receiving quotes.
Step 5: Choose your carrier
You’ll most likely get a few quotes from carriers… so you’ll have to choose between them. How?
Well, price is going to be a consideration. But carriers on HX also have feedback from other freight forwarders. So you’ll be able to see past performance and choose your carrier accordingly.
Oh, and all Exchange carriers have access to Trustd, pioneering technology that monitors compliance in real time.
By working with a Trustd carrier, you’ll always know who you’re working with and can always trust who you’re working with. It’s a new compliance standard in an industry where compliance is crucial.
Need load updates?
Not a problem. With HX’s tech, you can receive emails on load updates, you can make sure your customer receives load update emails, and you can even track the load’s location in real-time through our Freight Vision app.
As we like to say, with HX, freight forwarders don’t just get access to 50,000 vehicles on demand.
You get a tech suite to run make freight forwarding simple.
Interested in seeing HX in action?
Then register your details here. One of our team will call you to discuss your situation.
They’ll be able to talk you through how to use HX in more detail… and may even be able to offer you a deal.
In the UK, many freight forwarders work closely with couriers and truck drivers to move goods by road. With so much that can go wrong on the road, it’s super important to have a backup plan. This is where freight forwarder insurance comes in handy. It’s like a safety blanket, ready to protect against unexpected accidents and damages.
What is freight forwarder insurance?
Freight forwarders facilitate the transportation of goods mainly by road, but also through sea, air, and rail. Freight Forwarders Liability insurance (FFL) is tailored to shield these forwarders from unexpected damages to cargo until it’s safely delivered.
This kind of coverage is indispensable, safeguarding forwarders from potential claims in the event of lost or damaged shipments that are out of their direct control.
Why opt for freight forwarder insurance?
Accountability is a key term in the world of freight. From the moment goods are handed over, the freight company is responsible for its safety.
There have been instances where unforeseen events, like harsh weather conditions or mishandling, led to significant cargo damage.
Remember the Ever Given container ship that ran aground in the Suez Canal in 2021? It blocked one of the world’s busiest waterways for six days, causing massive disruption in global trade, affecting the supply chain, and leading to hundreds of claims for damage to goods, late delivery, and contractual penalties.
With high compensation amounts at stake, insurance for freight forwarders becomes vital. Freight forwarder insurance alleviates the financial burden on the company, offering coverage against these kinds of unexpected setbacks.
What’s covered under freight forwarder liability insurance?
The specifics of the insurance may vary, but typically, it includes:
- Damage or loss during transit
- Delays due to custom issues
- Third-party liabilities such as legal fees
- Uncollected cargo
- Claims from senders and receivers
- Legal protection against unjust claims
- Protection against operational mishaps like fires or explosions
- Repair costs and recovery efforts
During the claim process, the insurer evaluates:
- Cargo specifics
- Service type (road, sea, rail, etc.)
- Subcontractor details
- Payment receipts
- Key documents, mainly Bill of Lading
Choosing your freight forwarder insurance
1. Identify your needs:
The first step in the process is to gain a clear understanding of your shipment requirements. The specifics of insurance for freight forwarders can vary significantly based on several factors:
- Transportation Mode: Whether you’re dealing primarily with road transport, sea freight, air, or rail will affect the type of insurance coverage you’ll need. Each mode has its own set of risks, and the policy should reflect that.
- Associated Risks: Beyond transportation, consider other potential hazards. Are you transporting perishables or fragile items? Are there geopolitical risks in certain regions you ship to? Such details can significantly influence the kind of protection you should be seeking.
- Customs Duties: Goods travelling internationally may incur customs duties, and complications can arise. Some insurance policies may provide coverage for unforeseen customs expenses, or you might require an add-on for such services.
2. Examine inclusions and exclusions:
Understanding the full scope of your Freight Forwarders Liability insurance policy is vital:
- Coverage details: Thoroughly review the policy details. Familiarise yourself with the specific incidents, situations, and damages the insurance covers.
- Potential gaps: Identify any areas the policy doesn’t cover. These exclusions can range from natural disasters to particular modes of transport or even specific regions/countries.
- Tailored add-ons: If you identify gaps that concern you, discuss these with your insurance provider. They often offer additional coverage options that can be added to your policy, ensuring you get comprehensive protection.
3. Verify Insurer Credibility:
Choosing a reputable insurer is crucial:
- Check reviews and testimonials: Existing clients’ experiences can provide invaluable insights. Look for reviews that specifically address claim processing times, customer service, and the insurer’s overall reliability.
- Look for certifications: Recognised industry certifications can indicate the insurer’s commitment to maintaining high standards and ethical practices.
- Beware of red flags: Extremely low premiums, lack of clear policy details, and aggressive marketing tactics can all be warning signs of potential scams or unreliable providers.
Conclusion
Shipping goods can be full of surprises, from sudden storms to unexpected world events. But with the right freight forwarder insurance, you can feel more at ease, knowing that your customers’ freight and your money are safe.
If you’re unsure or have questions, just chat with your insurance company. They’re there to help you out, every step of the way.
