Find out how MT Logistics Group used HX to grow its refrigerated fleet, win repeat work and manage additional capacity.
Tristan Bacon — Published 27 July 2026
When brothers Tanzeel and Munawar Siddiqui started MT Logistics Group in 2020, they had one van, no transport customers and no previous experience in the logistics industry.
Today, the Birmingham-based company operates 28 refrigerated vans and two HGVs, completes around 400 to 500 jobs each month and generates more than £100,000 in monthly revenue—rising to as much as £150,000 during peak season.
Around 70–80% of its work now comes through Haulage Exchange.
“I had no experience, zero customers and zero knowledge of the industry. Today, I am here with the help of the Exchange.”
Fleets, bookings, subcontractors, compliance & payments.With HX, you can manage them all in one place.
Before entering transport, Tanzeel worked in hospitality and operated several franchise businesses.
Friends had introduced him to Courier Exchange several years earlier, but he didn’t have the time to pursue the opportunity until 2020. When the COVID-19 pandemic disrupted the hospitality sector, he bought a long-wheelbase van and decided to give courier work a try.
He started without an established customer base or detailed knowledge of how transport businesses operated.
“I didn’t even know how much to charge. At the beginning, I was Googling how much I should bid. With time, you learn.”
Courier Exchange gave him visibility of available work and a way to start building relationships without having to find every customer through cold calls or direct sales.
The first few months were slow, but one customer began booking MT Logistics Group repeatedly. That relationship gave Tanzeel the confidence to continue investing in the business.
“Within a couple of months, I was doing very well. We built everything from scratch with the help of the platform.”
The turning point came in 2021, when a customer asked whether MT Logistics Group could provide a refrigerated vehicle.
Tanzeel didn’t immediately invest in a specialist van. Instead, he borrowed a refrigerated vehicle from an existing contact and tested the service for a week.
The results were clear. Refrigerated work offered stronger rates, consistent demand and less competition than general courier work.
“The money was better, the jobs were there and there was less competition. That was the turning point.”
Tanzeel sold one of his standard vans and bought a refrigerated vehicle. As demand increased, he continued adding temperature-controlled vans to the fleet.
Today, every vehicle operated by MT Logistics Group is refrigerated. The fleet can transport goods at temperatures ranging from +30°C to -30°C, supporting customers in sectors including food and pharmaceuticals.
One regular customer is a national meal-kit company, for which MT Logistics Group collects raw ingredients from suppliers around the country and delivers them to distribution facilities.
The business now operates successfully across cold chain logistics, covering ambient, chilled and frozen transport requirements nationwide.
MT Logistics Group began with a standard Courier Exchange membership before moving onto a Large Fleet package as its number of vans increased.
The business continued to grow gradually, adding different van sizes to meet a wider range of customer requirements.
In 2026, MT Logistics Group added its first two HGVs: a 7.5-tonne vehicle and a 26-tonne vehicle. At that point, the company switched from CX to Haulage Exchange.
Because it was already operating on a Large Fleet subscription, the transition was straightforward.
“The journey was smooth because we were growing with it. Moving from one van to 30 vehicles happened gradually.”
The mixed fleet now includes everything from small refrigerated vans to long-wheelbase vehicles, a Luton, the 7.5-tonne HGV and the 26-tonne HGV.
As the operation has expanded, the brothers have taken on different areas of responsibility. Tanzeel has moved away from driving and now focuses on customers, business operations and the back office, while Munawar primarily oversees the company’s growing fleet.
MT Logistics Group now has four office employees, 35 drivers, offices in Solihull and Tyseley, and a dedicated yard in Tyseley where its vehicles are based.
MT Logistics Group originally relied on quoting for individual jobs. Over time, however, its reputation and feedback helped turn one-off bookings into ongoing customer relationships.
Many companies now contact Tanzeel directly and place their bookings through HX, rather than waiting for MT Logistics Group to quote on publicly advertised loads.
Some customers first met the business through the Exchange and later recommended it to other companies. MT Logistics Group has also secured direct enquiries through its growing reputation outside the platform.
Tanzeel believes strong communication has been central to that success.
He advises smaller operators to:
“I personally don’t say no to any job, even if I make very little margin on it, because I keep the connection,” he says.
By delivering a reliable service, MT Logistics Group was able to turn their initial loads into loyal haulage customers.
“The best thing is to keep a good relationship with companies, look after your feedback and provide a good service.”
Although regular customers now provide much of its workload, the MT Logistics Group team still checks HX notifications and searches for relevant jobs each day.
The company uses load filters to focus on work suited to its vehicle and body types. The team also plans ahead using Return Journeys, identifying suitable loads close to where drivers are due to finish.
This helps recover some of the cost of bringing vehicles back to Birmingham after completing nationwide deliveries.
“You know where your drivers are heading, so you choose the return location and keep getting notifications,” Tanzeel explains.
“You can make some fuel money or cover some of the driver’s wage. You just need to plan ahead and know what time the driver will be finished.”
This approach has helped the company reduce the impact of empty running—one of several ways operators can reduce their fleet’s empty miles.
HX doesn’t only help MT Logistics Group find haulage loads. When one of its direct customers has work that the company’s own fleet cannot cover, the team can use HX to access additional capacity and begin receiving quotes almost immediately.
“It’s the best tool I have ever seen for finding subcontractors,” Tanzeel says.
“You post a job and within minutes you can have 10, 15 or 20 quotes. There’s absolutely zero waiting time.”
This means MT Logistics Group can provide additional capacity to its direct customers during busy periods, vehicle breakdowns or situations where one of its own vehicles is not positioned near the collection.
For smaller haulage firms, this ability to find haulage carriers quickly can provide room to grow before committing to another permanent vehicle or driver.
When choosing between subcontractors, Tanzeel considers four main factors:
Price matters, but isn’t always the deciding factor. On an urgent load, Tanzeel may choose a more expensive carrier if they can reach the collection sooner.
Trustd verification and visible member feedback give him additional confidence when working with a new subcontractor.
“If it’s a verified profile, I don’t worry about it,” he says.
As MT Logistics Group grew, the number of invoices it needed to manage increased significantly.
Before SmartPay, Tanzeel spent between 20 minutes and an hour each day entering invoices into spreadsheets, recording due dates and checking whether payments had arrived.
Today, the company manages an average of 300 to 400 HX invoices every month.
Despite that volume, Tanzeel estimates that checking and reconciling those payments now takes approximately one hour per month.
“Since SmartPay was activated, I don’t really pay much attention to the payment side,” he explains.
“Once a month, I can go into SmartPay and see every invoice clearly—what has been paid and what has not. Before, I was spending time on it every day.”
Payments are automatically marked as paid within the platform, helping the team keep track of incoming and outgoing money without maintaining a separate manual record for every HX job.
MT Logistics Group usually pays its subcontractors within one or two weeks of completing the work.
The administration is now so much easier that Tanzeel sometimes asks regular customers to continue placing their bookings through HX rather than sending them separately by email.
“I tell them to book me through HX because it’s more comfortable and easier for me to track the payments and upload the POD.”
Reducing that administrative burden has made it easier to manage a growing business. It also leaves more time for the team to concentrate on customers, drivers and the wider demands of fleet management.
Since joining the Exchange in 2020, MT Logistics Group has:
MT Logistics Group is continuing to expand its HGV operation as more customers become aware of its larger-vehicle capacity.
The company is also considering ADR certification, which would allow it to take on a wider range of specialist pharmaceutical and dangerous-goods work.
International temperature-controlled transport is another potential growth area. MT Logistics Group has received enquiries for work in Ireland, Spain and Belgium, although it currently operates solely within the UK.
Tanzeel and Munawar also plan to grow their Birmingham haulage company by establishing additional bases in London and northern England.
At present, a job in northern England may require a vehicle to travel empty from the Midlands before reaching the collection. Local bases would give MT Logistics Group greater coverage and help it position vehicles closer to its customers.
The company aims to establish two further locations as it continues developing its nationwide operation.
Tanzeel believes HX can be particularly valuable for established haulage businesses that already have vehicles and industry knowledge but need access to more customers.
“It’s even easier for an established company to grow with the help of this platform,” he says.
“It’s hard to approach customers directly nowadays, but you can reach them through the platform and build connections. Companies get to know you, recommend you and book you again.”
His own results demonstrate that HX doesn’t have to be used for only one purpose.
MT Logistics Group uses it to find work, build repeat customer relationships, source subcontractors for its direct customer loads, fill return journeys and manage payments.
For smaller haulage firms looking to grow, that combination can provide the work, capacity and operational support needed to take the next step.
“I started with no customers and no experience. If you do things right, it will work for you.”
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