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As a freight forwarder, offering specialist freight forwarding services can set you apart from the competition. By expanding your offering, you can cater to a variety of customer needs, making you the go-to choice for customers with specific requirements, which in turn can help you grow your freight forwarding business.

In this guide, we’ll explore the most in-demand services, and how a freight forwarders network like Haulage Exchange can help you find the right carriers to support you and your customers.

What we’ll cover

Specialist freight forwarding services and certifications

1. ADR (Transporting Dangerous Goods)

ADR, which is a French acronym for “European Agreement concerning the International Carriage of Dangerous Goods by Road”, is required when transporting hazardous goods, including chemicals and flammable substances. 

This freight forwarding service ensures safe and legal transport across long distances, making it incredibly useful for industries such as chemicals, pharmaceuticals, and manufacturing that require the movement of dangerous goods.

2. DGSA Qualified (Dangerous Goods Safety Advisor)

DGSA provides oversight for the safe transport of hazardous goods, ensuring compliance with safety and legal guidelines. 

This qualification is legally required for high-risk shipments, offering peace of mind to customers handling sensitive materials that require stringent safety measures.

3. FORS Bronze, Silver, Gold Certification

FORS operators demonstrate excellence in fleet operations, appealing to clients who prioritise safety and environmental standards. 

Bronze focuses on legal compliance, Silver on maintaining safety equipment, and Gold on managing noise pollution and emissions. A FORS accreditation assures customers that their goods are transported by a fleet committed to high operational standards.

Similarly, you can get a variety of ISO accreditations like 9001 and 39001 to further prove your professionalism and adherence to current regulations

4. Frozen Transport

Frozen transport, also known as cold chain logistics is helpful for clients needing temperature-controlled transport for items like pharmaceuticals, perishable foods, or biological samples. 

By offering this freight forwarding service, you can guarantee that your customers’ items are kept at the correct temperatures throughout long-distance transit, maintaining their integrity and safety.

5. Garments On Hanger (GOH)

GOH is ideal for clients in the fashion industry who require wrinkle-free delivery of clothing items. 

Retailers, fashion designers, and garment manufacturers benefit from this service as it ensures that their products are ready to wear or sell upon arrival, maintaining their quality and presentation.

6. High Security Freight Forwarding Services

This means carriers can provide enhanced security for high-value or sensitive items, such as electronics, jewellery, or confidential documents. 

This service is suitable for customers needing assurance that their goods are protected during transit, reducing the risk of theft or damage.

7. Level A/B Aviation, Cargo Operative

This is necessary for customers needing to ship goods via air freight, such as pharmaceuticals, electronics, or urgent parts. 

This freight forwarder service ensures secure and compliant delivery to and from airports, crucial for goods that need to be transported quickly and safely.

7. Refrigerated/Chilled Transport

This is required for customers needing to keep items cool, such as dairy products, fresh flowers, or certain pharmaceuticals. 

This freight forwarder service maintains chill temperatures throughout the journey, ensuring that these products arrive in optimal condition.

8. Authorised Economic Operator (AEO)

Means secure and efficient customs controls, essential for customers regularly importing or exporting goods. 

This status ensures expedited customs clearance and enhanced security, making international shipping smoother and more reliable for businesses.

9. CMR Insurance Certification

CMR insurance provides legal protection for international shipments, which is required for customers transporting goods across borders, especially in the EU.

Similar to freight forwarder insurance, CMR ensures the security and compliance of items like furniture, electronics, or commercial goods, offering peace of mind and legal assurance during transit.

Find certified specialists on Haulage Exchange

Haulage Exchange can help you find specialist carriers to offer these freight forwarding services, providing several key benefits. 

With access to over 60,000 compliant vehicles, you can find the right vehicle for any job, ensuring you meet diverse customer needs. Sameday pickups ensure quick response times, enhancing customer satisfaction.

All carriers on HX are continuously monitored for compliance with industry standards, ensuring safe and legal operations. By using HX data to find competitive rates, you can offer cost-effective freight forwarding services. Real-time tracking allows you to monitor freight in transit, providing clients with accurate delivery updates and exceptional customer service. Additionally, streamlined payments with our new SmartPay functionality makes your accounting simple and efficient.

Find reliable carriers and cut your costs with Haulage Exchange

Sign up

When a load comes in, the clock starts ticking. Whether you’re a freight forwarder juggling customer demands or a large haulage company subcontracting extra work, finding the right haulage carriers quickly can make the difference between winning and losing a contract.

Traditionally, this has been slow and unreliable. Mailing lists go stale, WhatsApp groups are unverified, and Facebook groups are chaotic at best. Even if you get a reply, you can’t be sure about compliance, paperwork, or reliability.

That’s where Haulage Exchange changes the game. With over 50,000 vetted haulage vehicles across the UK and Europe, it connects you instantly to the carriers you need — and with an average response time of just 4 minutes, you’ll never be left waiting.

Here’s how it works, and why it’s faster, safer, and more scalable than any traditional method.

What we’ll cover

Fleets, bookings, subcontractors, compliance & payments.
With HX, you can manage them all in one place.

Book a demo

The problem with finding reliable carriers

For years, many freight forwarders have relied on phone calls, email lists, and closed online groups to cover urgent jobs. Large haulage companies subcontracting specialist loads often face the same issue.

But these traditional methods come with serious drawbacks:

The reality? Finding a carrier isn’t the hard part — finding one you can trust is. That’s why HX combines fast access with compliance you can prove.

Why HX is different: Trustd compliance built in

On Haulage Exchange, every carrier is verified with Trustd, the UK’s first compliance platform certified under the Government’s DIATF framework.

Trustd checks and stores all the documents you need to keep loads legal and customers reassured, including:

It also sends automatic alerts before documents expire, so you’ll never subcontract to someone operating out of compliance. For haulage customers and freight forwarders alike, this removes the uncertainty of working with strangers on informal groups.

When you work with a carrier on HX, you know exactly who you’re working with — and you can prove it to your customers.

Step 1: Hit ‘Post Load’

Once logged in, hit Post Load. It’s simple and fast, designed for busy operations teams.

Whether you’re moving pallets locally, arranging lorry types for construction materials, or subcontracting cross-border work to international HGV drivers, the same process applies.

Step 2: Add load details

Next, you’ll see a popup box asking you for certain details about the load. So, add the details.

Let carriers know:

Step 3: Post the load

Your load is now visible to thousands of haulage carriers nationwide. HX automatically matches your job to the most relevant operators, whether that’s Birmingham haulage companies covering the Midlands or transport companies in London serving the capital.

No more cold calls. No more endless waiting.

If you’re posting a repeat load, even better: you can hit ‘Post Load & Save for Repeat Use’. That way, you won’t need to fill in the load details the next time the job comes in.

Step 4: Wait 4 minutes

This is where HX really shines. On average, it takes just 4 minutes for quotes to start coming in.

By the time you’ve checked your emails or made a coffee, you’ll already have multiple offers — from trusted road haulage companies that fit your requirements.

Step 5: Take your pick of haulage carriers

Once the quotes arrive, you can choose based on:

This combination means you’re not just choosing the cheapest option, but the safest and most reliable. For high-risk freight, this is non-negotiable. For time-sensitive jobs, it’s peace of mind.

Scaling your operation with the right haulage carriers

HX isn’t just about one-off jobs. It gives both freight forwarders and large haulage companies a way to build scalable, resilient operations without the overhead of expanding fleets.

It’s how many members use HX to grow your freight forwarding company without the risk of idle vehicles or excessive fixed costs.

Technology that goes beyond finding carriers

Haulage Exchange is more than a marketplace. It’s a complete operating system for subcontracting work.

By centralising everything — from compliance to communication — HX helps you run a more efficient, professional operation.

Extra benefits when you find haulage carriers on HX

To recap, here’s what you get when you post loads on HX:

That’s why thousands of members — from independent forwarders to global brands — use HX every day.

Find reliable carriers and cut your costs with Haulage Exchange

Sign up

Frequently asked questions

How can I find haulage carriers quickly?

Posting on Haulage Exchange is the fastest method. Instead of relying on unverified groups or mailing lists, you’ll receive multiple quotes within 4 minutes, with carriers you can trust.

Are haulage carriers on HX verified and compliant?

Yes. Every carrier is vetted through Trustd, which checks insurance, licences, and trading status. You can prove compliance to your customers with full digital records.

What’s the average response time when I post a load?

Most members see quotes arrive within 4 minutes, with multiple offers usually available within 10 minutes.

Can I use HX to manage repeat jobs with haulage carriers?

Absolutely. You can save load templates and repost them instantly, making recurring jobs quick to manage.

Do haulage carriers on HX handle urgent or seasonal loads?

Yes. With thousands of operators available, HX helps cover urgent jobs and adapt to seasonal peaks without expanding your permanent fleet.