This Week in Freight – 22nd November

Delays, sustainability, 3PL growth, and customer service tips—this week’s haulage update covers the stories that matter most.

Welcome to This Week in Freight, your go-to source for the latest haulage and road freight news and advice in the UK.

Every Friday, we gather the week’s top stories affecting fleet managers, operators, and drivers, keeping you informed on industry trends, updates, and key developments.

🚢 English Channel delays could disrupt Christmas

43% of UK business leaders faced delays in the English Channel this year, with ripple effects across supply chains.

For haulage companies, the peak season ahead brings heightened challenges, from regulatory compliance risks to data blind spots that hinder demand planning.

See what the industry giants are doing to build resilience this peak season.

😀 6 easy ways to keep your customers happy

Customer service is the backbone of strong client relationships in haulage. Clear communication, real-time tracking, and proactive problem-solving help you meet and exceed expectations.

Discover simple strategies to improve service and grow your business.

♻️ Sustainability meets cost savings

Reusable transport packaging is both eco-friendly and cost-effective. At Pack Expo International, experts highlighted how reusable systems like pallets and crates reduce costs, improve efficiency, and lower carbon footprints.

With regulations like EPR policies growing, businesses must balance sustainability with financial returns. Shifting focus from recycling to reuse delivers compounding savings, while pooling assets and leveraging data tools streamline operations.

Learn how reuse can transform your logistics strategy.

🍔 Is “McIdling” eating into your fuel budget?

Lightfoot’s telematics data reveals van drivers often leave engines running during lunch breaks in fast food car parks—a practice dubbed “McIdling.” This habit could cost businesses up to £300 per driver annually, not to mention the 0.6 tonnes of CO2 emissions each idling van produces yearly.

While drivers keep their cabs warm or cool, the financial and environmental toll adds up quickly. For context, an hour of idling burns around a litre of diesel, equivalent to driving 2,000+ miles at 35mpg.

Find out how to tackle costly idling habits.

📦 Could 3PL be your next big move?

3PL logistics helps hauliers secure long-term contracts, expand into e-commerce, and diversify services like warehousing and fulfilment. By partnering with 3PL providers, hauliers can reduce empty miles, boost efficiency, and meet rising customer demand.

With benefits like cost-effective scaling and improved service quality, 3PL is a smart way for hauliers to grow sustainably and stay competitive.

Learn how in our new guide.

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