Haulage Exchange

Welcome to This Week in Freight, your go-to source for the latest haulage and road freight news and advice in the UK.

Every Friday, we gather the week’s top stories affecting fleet managers, operators, and drivers, keeping you informed on industry trends, updates, and key developments.

📈 May transport prices climb again

May saw haulage rates rise for the fourth month in a row—up 7.6% year-on-year—driven by warm weather, strong demand, and tariff-related shipment increases.

For the first time since early 2022, haulage has overtaken courier pricing in the TEG Index.

With inflation falling and volumes high, could this signal a summer pricing boom?

📋 The no-nonsense guide to customs clearance

Customs clearance comes with its own vocabulary, and if you don’t speak the language, your shipments can get stuck.

🔒 New security rules for fleets

The UK government has introduced new voluntary standards to tackle freight theft and terrorist threats across logistics. The guidance focuses on HGV security, driver training, and depot protection.

It comes as losses from cargo crime near £100m a year, with operators facing growing pressure to prove compliance and vigilance.

🏋️ Mind your weight: a guide to HGV limits

Whether you’re rolling with rigids or hauling with artics, understanding lorry size and weight limits is key to staying compliant, cutting costs, and avoiding a tight squeeze (literally).

Our guide breaks down everything from axle configurations to emissions rules – and even explains what your driving licence actually lets you drive.

Perfect if you’ve ever muttered “can I get away with this load?” while approaching a low bridge.

🍎 UK delays EU food checks again

New post-Brexit border checks on fruit and veg from the EU—due to start this year—have been delayed again, this time to 2027.

The move is part of a broader sanitary and phytosanitary (SPS) deal between the UK and EU aimed at reducing costs and red tape. While importers welcome the news, some warn the delay could add uncertainty long term.

🌝 Night-time delivery demand grows

City pedestrianisation schemes are creating new pressure on delivery schedules, with operators like Palletline London forecasting a sharp rise in night-time logistics.

As urban restrictions tighten, especially in London, fleets may need to adapt routing, staffing and service windows to stay competitive.

When goods move across borders, there’s one unavoidable step that stands between the shipment and the customer: customs clearance. Without it, international trade would grind to a halt.

In this guide, we’ll explain the custom clearance meaning, how the process works, and how to avoid the most common issues that can stall your shipments.

What is customs clearance and customs cleared status?

Before goods can legally enter or leave a country, they need to pass through customs. This is the point where government officials check that your shipment complies with all regulations, and that the right taxes and duties are paid.

When a shipment successfully completes this process, it’s given customs cleared status.

So, what is customs clearance exactly? In simple terms, it’s the government’s way of managing imports and exports to ensure safety, correct paperwork, and proper revenue collection.

Without clearance, goods are held at the border until issues are resolved, which can cause major delays.

In practice, custom clearance means two things: clearing the paperwork, and physically clearing the goods for onward travel.

Once these two steps are complete, goods can continue to their final destination, whether that’s a bonded warehouse, shop, or directly to a consumer.

The three steps of customs clearance explained

Customs clearance isn’t one single action, but rather a short series of steps that take place every time goods cross borders. Understanding these stages can help you avoid costly mistakes and unnecessary delays.

1. Document submission and inspection

The first step is submitting your paperwork to the relevant customs authority. This includes commercial invoices, shipping documents, licences, permits, and any certificates of origin or product compliance.

The customs team will check these documents to verify the shipment’s contents, value, and legal compliance.

In some cases, customs officers may request to physically inspect the goods. Random checks, inconsistencies in paperwork, or concerns over banned or restricted items can all trigger inspections.

Accurate paperwork greatly reduces the chances of these inspections causing delays.

Documentation is often managed by specialist freight forwarders, who act as intermediaries between shippers and customs authorities.

They handle complex declarations, helping to minimise clearance time and prevent paperwork errors.

2. Duty and tax calculation process

Once documents are approved, customs officials calculate the taxes and duties owed. This is based on the shipment’s declared value, tariff classification, country of origin, and any applicable trade agreements.

Getting these figures wrong can lead to overpayment, underpayment, or even fines.

For many UK importers, this stage includes paying import tax and customs duties, which are two separate charges.

Import duty is applied based on the nature of the goods, while VAT is charged on the total value of the shipment including duty and transport costs.

Misclassification of goods is a common problem that can trigger reassessments or audits down the line. Naturally, that’s something you want to avoid.

3. Payment and release of goods

Once taxes and duties are paid, customs issues release authorisation for the shipment. The goods are then cleared for delivery to their final address.

Any unpaid charges or unresolved issues will keep the shipment in customs hold until resolved.

Many companies use freight forwarding companies to handle payment and release on their behalf. Why? These providers often have dedicated clearance teams who stay in direct contact with customs authorities, expediting release times.

At this point, the shipment status may update to customs clearance completed on the carrier’s tracking system. This means customs procedures are finished and goods are now in the hands of the domestic delivery network.

HS codes and customs declaration essentials

A large part of customs clearance revolves around HS codes and customs declarations.

HS codes, which stands for Harmonised System codes, are international product classifications used by nearly every country to categorise goods.

Each product type is assigned a code, which customs authorities use to determine duty rates, import restrictions, and licensing requirements.

For example, importing textiles uses a different code from importing electronics or food products. You can check out HMRC’s guide to HS codes here.

When completing your customs declaration, selecting the correct HS code is important because an incorrect code can lead to the wrong duty being applied or even seizure of goods.

Declarations must also include accurate product descriptions, values, weight, and country of origin.

Who pays and who manages customs clearance?

One of the most common questions in international trade is: who’s responsible for customs clearance?

The answer depends on your Incoterms agreement (whether the buyer or seller is managing logistics and paying fees). In many business-to-business transactions, the buyer arranges clearance and pays all duties upon arrival.

In consumer e-commerce, sellers often include duties in the total purchase price through Delivered Duty Paid arrangements.

Custom clearance meaning includes not only the legal process but also the financial obligations attached. If payment isn’t made promptly, customs may hold or seize the shipment, adding storage fees.

Many businesses outsource the process to specialist customs brokers or freight forwarders. Their expertise reduces costly mistakes and accelerates clearance times.

How to calculate import duties and clearance fees

Knowing how to calculate your charges ahead of time can prevent surprises at customs.

The calculation starts with your shipment’s declared value – the total paid for the goods, excluding shipping and insurance. Customs then adds any applicable import tax and customs duties.

What about trade agreements, such as those with the EU or Commonwealth countries? Well, they may reduce or eliminate duties on certain products.

Next, VAT is calculated on the sum of goods value, duty, shipping, and insurance.

For most UK imports, the standard VAT rate is currently 20%, though some items qualify for reduced rates or exemptions.

Finally, some shipments may face clearance fees charged by freight handlers or courier companies. These service fees cover the admin work involved in processing customs declarations.

Reliefs, exemptions, and low-value thresholds

Not every shipment is subject to full duties and taxes. The UK offers several reliefs and exemptions that reduce costs for qualifying importers.

One example is Inward Processing Relief, allowing businesses to import goods for manufacturing or repair without duty, provided the items are re-exported.

Outward Processing Relief offers similar benefits for goods temporarily exported for processing. Personal gifts and low-value shipments may also benefit from de minimis thresholds.

Currently, many goods valued under £135 may be exempt from import duty but may still attract VAT. Understanding these schemes is an important part of managing import costs effectively.

Businesses that regularly import should explore all available reliefs with their customs broker or freight agent. Taking advantage of reliefs can create substantial long-term savings.

Top reasons customs clearance stalls

Despite best efforts, some shipments still encounter clearance delays. One of the most frequent causes is incomplete or inaccurate paperwork, especially around product descriptions and values.

Customs officers may pause clearance while they investigate discrepancies or request additional documents.

Payment issues are another common problem that triggers holds. If duties or taxes aren’t settled promptly, customs will hold the shipment until payment clears.

Storage fees may be added daily while the goods sit in customs. Over time, these charges can add up to considerable extra costs.

Common customs clearance mistakes to avoid

Even with the right paperwork, customs clearance can easily go wrong. Some mistakes are far more common than others, and avoiding them can save both time and money.

Tips for efficient and cost-effective clearance

Good preparation is the best way to ensure fast, trouble-free customs clearance. Start by reviewing the customs requirements for each destination country before arranging shipments.

The role of freight forwarders in customs clearance

For many importers, freight forwarders are essential partners in navigating customs clearance. They act as intermediaries, taking over much of the complex paperwork and coordination involved.

This allows businesses to focus on operations while leaving the compliance side to specialists. Freight forwarders stay up to date on changing regulations, both in the UK and internationally.

They know how to correctly classify goods, apply trade agreements, and handle duty calculations. This expertise helps avoid costly mistakes that could delay clearance or trigger inspections.

Many forwarders offer full customs brokerage services, managing documentation, duty payments, and even communication with customs officers. For businesses new to international trade, this support is invaluable.

You can use freight forwarding platforms to find trusted forwarders who specialise in UK customs processes to simplify your import operations. As your business grows, forwarders also help manage larger, more complex supply chains. Whether you’re looking to grow your freight forwarding company or simply need reliable support, having an expert handle customs clearance can save both time and money.

How Brexit changed UK customs clearance

Brexit has brought lasting changes to how customs clearance works for UK businesses.

Before 2021, most trade with the EU moved freely without much paperwork. Now, nearly all shipments between the UK and EU face full customs controls.

Importers and exporters must now submit customs declarations for goods crossing the border. This includes providing HS codes, certificates of origin, and detailed product descriptions for every shipment.

Without the correct paperwork, EU-bound shipments may be refused entry or delayed at the border.

UK businesses trading with Europe must also apply for an Economic Operator Registration and Identification number.

This unique ID is now required for nearly all customs activities. Applying early prevents administrative delays when arranging shipments.

Delays at border control points have become more common, particularly during busy periods. Proper customs preparation is now vital when dealing with both EU and non-EU partners.

Working with experienced freight forwarders can help businesses adjust to these ongoing regulatory changes.

Customs clearance FAQs

What does it mean if my package is in customs clearance?

It means your goods are being reviewed by customs to verify paperwork, calculate duties, and ensure legal compliance. Once approved and paid, they’ll move to domestic delivery. This is a normal stage of international shipping.

What is the meaning of customs clearance?

The custom clearances means the legal process where imported goods are inspected, taxed, and approved by customs officials before release. Without clearance, shipments can’t enter the country. This applies to both personal and commercial imports.

How long does customs clearance take?

Most shipments clear within a few hours to a few days if documents are correct. Delays may occur for inspections, payment issues, or incorrect paperwork. Using professional clearance agents often speeds up the process.

What happens after customs clearance?

Once customs clearance completed status is reached, your goods are released for final delivery. Domestic couriers or freight handlers take over from customs. The shipment is then delivered to its end recipient.

Welcome to This Week in Freight, your go-to source for the latest haulage and road freight news and advice in the UK.

Every Friday, we gather the week’s top stories affecting fleet managers, operators, and drivers, keeping you informed on industry trends, updates, and key developments.

🧾 London’s new congestion charges

From January 2026, TfL plans to increase the daily congestion charge by 20% (from £15 to £18) and introduce annual increases linked to inflation.

The 100% electric vehicle (EV) discount will also end, replaced by a cleaner vehicle discount – 50% off for electric vans and HGVs registered for Auto Pay, reducing to 25% by 2030.

If you’re running electric fleets in central London, you’ll need to factor in these new costs and compliance requirements. TfL’s goal is to manage growing EV traffic and maintain congestion control, but they’re open to industry feedback.

🚚 Tariffs return – how UK hauliers are reacting

Tariffs are back in the spotlight – and logistics firms are feeling the heat. A new HSBC survey reveals 75% of UK logistics businesses expect to be hit by policy and tariff changes, driven by global trade upheaval.

From reshuffling supply chains to delaying investment, firms are already adapting. But some are spotting opportunities in the chaos too.

💻 Your TMS is down. Phones are silent. What now?

Cyberattacks on haulage firms can cause delays, missed loads, and compliance headaches. But recovery is possible with the right cover.

We’ve looked at the common risks, what policies include, and how they link with GDPR and third-party platforms.

🌮 Tachograph laws and how to stay compliant

Our guide to tachograph laws offers practical advice on keeping your drivers safe, your fleet compliant, and your business penalty-free.

🇪🇺 Plan ahead: HGV bans hit EU roads

June is packed with public holidays across Europe – and that means more truck traffic bans.

From Austria to Poland, HGVs face timed restrictions throughout the month, including extra summer bans and renovation-related closures near the Brenner Pass.

🏅 Should you get a FORS accreditation?

Customers and regulators expect more from haulage companies. Is your fleet safe, efficient, and environmentally friendly?

Find out how it can boost your reputation, improve fleet management, and help you win more business in our FORS guide.

Digital tools are now part of daily operations for most haulage companies. From booking loads and tracking freight to running payroll, you likely rely on several connected systems to keep your fleet moving.

But with that reliance comes risk. If those systems go down or get breached, the impact could disrupt more than just a delivery schedule. It could affect your entire business.

Why cyber insurance matters in haulage

Gone are the days when cybersecurity was only a concern for banks and tech firms. Haulage companies are now regular targets. Thieves and fraudsters see opportunities in everything from exposed customer data to unsecured driver apps.

You may already use tools like load boards, vehicle trackers, and transport management systems. These are helpful for fleet management, but they’re also common entry points for cyberattacks if not properly protected.

A single incident could cause delays, reputational damage or even stop you from fulfilling your haulage contracts. That’s why it makes sense to look into cybersecurity insurance before something goes wrong.

Common cyber risks for haulage fleets

Cyber risks can show up in many forms. Some target your IT systems directly. Others go after staff, often through convincing scams or fake emails.

A serious breach doesn’t just impact your systems. It can also hurt your haulage customer service efforts, delay jobs and make it harder to win new work.

What does cyber insurance cover?

Cyber insurance doesn’t stop an attack from happening, but it helps you recover faster if one does.

It’s not just about large data breaches either. Even a minor incident can cause big delays if you can’t access your load systems or staff email accounts.

How it protects your load management systems

If hackers lock you out or change routing data, a good policy should cover both the cost of recovery and the lost time.

This kind of protection is especially useful if your team uses mobile apps or cloud systems while out on the road.

Does it include cover for payroll and accounts systems?

Many cyber insurance policies also include cover for tools like Xero, QuickBooks or Sage. If criminals gain access to your payment systems, you could face financial loss and serious disruption.

With the right cover in place, you’ll be able to recover funds, investigate the breach, and avoid long-term damage to your accounts processes.

Popular tools used by haulage firms — and why they’re at risk

Many hauliers rely on systems like Mandata, Truckcom, and Teletrac Navman to manage planning, driver communication, and real-time tracking. These platforms help coordinate loads, monitor driver hours and link data with back-office tools.

While these systems offer clear benefits, they’re also connected to the internet and often accessed from multiple devices. That opens the door to risks if a login is compromised or a remote worker’s device gets hacked.

Cyber insurance helps protect you when something goes wrong with these platforms. If your team loses access or data is manipulated, you’ll have support to get back online quickly, without eating into your own profit margins.

What does cyber insurance cost compared to the risk?

Premiums for cyber insurance vary depending on your turnover, number of employees, and systems used. But most haulage firms can expect to pay between £300 and £1,200 per year for standard cover.

That might sound like another overhead, but compare it to the average cost of a small business cyberattack in the UK, which now stands at £15,300 (Source: Gov.uk Cyber Security Breaches Survey 2024).

What about GDPR and compliance?

If a breach leads to lost or exposed customer data, it’s not just a technical problem, it can also become a legal one.

Under UK GDPR rules, you must report data breaches to the Information Commissioner’s Office (ICO) within 72 hours. You may also need to notify your customers, suppliers, or partners.

Many logistics cyber insurance policies include legal advice and communication support to help you stay compliant. They may also pay for external experts to handle the investigation and reporting, which helps reduce the pressure on your internal team.

This is especially relevant if you store sensitive client details in cloud systems or handle personal information as part of your booking process.

What if a supplier or partner is breached?

You might take good care of your own systems, but what about the third parties you work with? From freight forwarders to transport management system providers, you probably rely on several other firms to keep things running.

For example, if your TMS provider goes offline, you might lose access to load data, invoices or customer information. If a subcontractor’s login is compromised, your systems could be next.

Some haulage cyber insurance policies include cover for third-party failures, particularly if their systems are tightly linked to your own. It’s worth checking whether your provider includes this kind of support.

This is especially important in fast-moving 3pl logistics, where shared platforms and external systems are common.

Do you need cyber cover if you already have cybersecurity measures?

Even if you’ve got antivirus software and secure systems, things can still go wrong. Human error plays a big part in most cyber incidents.

Someone clicking the wrong link or entering their login details into a fake site can cause just as much damage as a system flaw.

Having cyber insurance doesn’t replace good cybersecurity; It supports you when those defences don’t hold up.

When cybersecurity insurance becomes a fallback

A strong cybersecurity insurance policy helps you recover from problems quickly. If an attack slips through your protection, it’s this kind of cover that pays for the investigation, recovery and lost income.

Simple steps to strengthen your cyber cover

You don’t need to overhaul your business to take better precautions. Here are a few things you can do now:

Cyber risk might seem like something that happens to “other businesses”, but the reality is that hauliers are just as exposed. And in some cases, even more so. Especially when your day-to-day operations depend on fast, reliable data.

Adding cyber insurance to your risk planning doesn’t just support recovery after a breach. It shows you’re serious about protecting your business, your customers, and your team.

Cyber insurance FAQs

Can logistics cyber insurance help after a ransomware attack?

Yes. Good policies will help you stop the attack, recover your systems and even pay for downtime. That’s especially helpful if your response plans rely on digital tracking or alerts.

If you’re concerned about load security and tech-enabled theft, take a look at our guide to cargo theft and how to protect your fleet.

Is cyber insurance worth it for haulage companies?

Yes, especially if your business uses digital tools daily. The cost of a breach could far outweigh the cost of haulage cyber insurance, making it a sound investment for most operators.

Does cyber insurance cover driver devices?

Many logistics cyber insurance policies include support for devices used by drivers—like tablets or mobile phones—provided they’re used for work and have some security settings in place.

What’s the difference between cybersecurity insurance and traditional liability cover?

Traditional liability might protect you if a load is damaged or stolen. Cybersecurity insurance protects you when digital systems fail or data is compromised. They’re designed to cover different kinds of risk.

Are small fleets also at risk of cyber threats?

Absolutely. In fact, smaller firms can be more appealing to attackers because they often have weaker protection. Whether you run 5 trucks or 50, cyber insurance is worth considering.

Haulage is one of those terms you’ve probably heard thrown around in the world of transport and logistics, but what does it really mean?

At its core, haulage is all about moving goods from one place to another, usually by road.

In this guide, we’ll define haulage in plain terms, break down how it works, and explain how it fits into the wider logistics industry.

What haulage and logistics means

When people talk about haulage, they’re usually referring to the physical transport of goods. Think trucks on the motorway or pallets being shifted from warehouse to store.

In contrast, logistics covers the full picture, including planning, inventory, warehousing, and the systems that support those movements.

The word haulage means different things to different industries, but the basics remain the same: it’s the business of shifting stuff.

Haulage is measured in tonnes moved, miles covered, and deadlines hit. Supply chains wouldn’t function without it.

You’ll also see haulage paired with terms like “general haulage” or “heavy haulage,” which we’ll get into shortly. But the key thing to remember is that haulage isn’t the same as managing logistics; it’s one (very big) part of the process.

How haulage differs from logistics

It’s easy to mix the two up, but haulage and logistics aren’t interchangeable. Haulage means physically moving the goods, while logistics is the end-to-end system that makes that move possible.

For example, logistics includes route optimisation, tracking systems, freight booking, and warehouse coordination. Haulage is the driver, the vehicle, and the journey itself.

If you define haulage too broadly, you risk losing sight of its role as the hands-on part of the operation.

You’ll often find that hauliers work hand-in-hand with logistics companies or freight forwarders to deliver a seamless service. They don’t always plan the jobs, they carry them out.

Types of haulage services and methods

There’s no one-size-fits-all when it comes to haulage and logistics. The type of service depends on what’s being moved, how far it’s going, and what kind of vehicle or licensing is needed.

Most haulage falls into a few core categories that help define how the work gets done.

Road haulage: vehicles, licensing, pros and cons

Road haulage is the most common form in the UK, covering everything from local courier runs to national deliveries by HGVs. It includes courier vans, rigid trucks, articulated lorries, and specialist vehicles like flatbeds or low loaders. If you’re starting a haulage company, this is usually the place to begin.

It’s a key link between suppliers and consumers, often used for short and medium-distance deliveries across the country.

Vehicles can access locations that rail or sea freight can’t reach, which makes it ideal for last-mile transport.

Many businesses rely on road haulage and logistics daily to keep goods moving efficiently between warehouses, depots, and stores.

Pros

Cons

General haulage: Core components and benefits

General haulage refers to the everyday transport of commercial goods, things like retail stock, building materials, or boxed products.

It’s the backbone of many haulage and logistics firms, offering consistent work across industries and sectors. If you want to define haulage in its most common form, this is it.

Operators handle a wide variety of jobs with different routes and load types depending on demand.

Work may be local, regional, or national, with hauliers often using a freight exchange to find backloads or fill gaps in their schedule.

Clients range from wholesalers and retailers to manufacturers and construction suppliers. This variety means general hauliers need to stay well-organised and responsive to last-minute requests.

While the cargo may change, the goal is always the same: get it delivered safely, quickly, and cost-effectively. For a large haulage business, streamlining these jobs can make a big difference where profits are concerned.

Pros

Cons

Who are hauliers and contractors?

A haulier is someone who owns or operates a vehicle used to transport goods. They can work independently, subcontract for larger companies, or run a full fleet of trucks.

Contractors, on the other hand, might not own the goods or vehicles but arrange and manage the transport side of things. They work closely with hauliers to get goods from A to B. Some also use platforms or freight forwarders to coordinate more complex jobs.

Whether you’re a single driver or managing multiple vehicles, the role remains the same: keep cargo moving.

The better your haulage and logistics network and reliability, the more jobs come your way. That’s especially true for anyone using a digital freight exchange to secure regular work.

How hauling works and cost considerations

The haulage process starts with a delivery need: a shipper wants something moved. From there, the job is booked, a vehicle is assigned, and the goods are collected and delivered on an agreed timeline.

It sounds simple, but timing, route planning, and communication all play a role in making it work.

Some haulage and logistics jobs also need additional gear, like cranes or specialist trailers, which pushes prices up. The more flexible your setup, the more competitive your rates can be.

If you’re trying to define haulage and logistics from a cost perspective, it’s all about managing overheads while keeping clients happy.

A well-planned job with a return load is more profitable than two single runs. That’s why many operators invest in tracking tools and logistics support to stay efficient.

Specialised haulage services and operational options

Some loads can’t be handled by standard trucks or trailers. Specialised haulage is designed for goods that are oversized, hazardous, time-sensitive, or temperature-controlled.

These jobs often require trained drivers, custom equipment, and added safety or planning measures.

Frequently asked questions

What is classed as haulage?

Haulage is classed as the commercial transport of goods, usually by road. This includes general deliveries, construction materials, and anything moved from one site to another for business. It doesn’t include passenger transport or personal moves.

What is classed as heavy haulage?

Heavy haulage and logistics refers to oversized or overweight goods that can’t be carried on standard lorries. Think of things like cranes, tanks, or massive structural steel components. These often require special permits and route planning.

What is an example of a haulage?

A good example would be a lorry transporting bricks from a factory to a building site. Another might be a refrigerated truck delivering chilled food to a supermarket. If goods are being moved by vehicle for commercial purposes, it’s considered haulage.

What is a haulage charge?

A haulage charge is the fee paid to a haulier for transporting goods. It’s usually calculated based on distance, load weight, and any extra services like unloading or time-sensitive delivery. Some companies offer fixed rates, while others quote per job.

Welcome to This Week in Freight, your go-to source for the latest haulage and road freight news and advice in the UK.

Every Friday, we gather the week’s top stories affecting fleet managers, operators, and drivers, keeping you informed on industry trends, updates, and key developments.

📦 UK–EU strike new trade deal

The UK and EU have agreed to a new permanent deal to reduce red tape, cut border delays and ease the movement of goods, particularly food, between Great Britain, Northern Ireland and the EU.

The agreement includes a new sanitary and phytosanitary (SPS) zone to reduce checks on plant and animal products, new emissions trading alignment to avoid carbon taxes, and updated travel and customs clearance rules. It’s expected to boost the UK economy by nearly £9 billion by 2040.

Trade bodies have welcomed the move, but are calling for more clarity around the Windsor Framework and restrictions like the 90/180-day haulage rule, which continues to affect international operators.

👨‍🏫 Government scraps HGV driver training scheme

The government has axed its Skills Bootcamps for HGV drivers just three years after launch, despite the ongoing driver shortage and industry pressure to extend the HGV driver training scheme.

Over 20,000 drivers have been trained through the 16-week programme since 2022, but with no contract extensions, all training must be completed by 30 September.

The move risks a major shortfall in new drivers, with industry leaders warning it could cause long-term damage to training capacity, lead to closures of training schools, and threaten economic growth. Some regions still have devolved funding but for most of the UK, no new HGV bootcamps are planned.

🚛 600km range. 40-minute charge. Zero excuses.

Volvo’s new FH Aero Electric could be a game-changer for long-distance haulage. With a 600km range, payloads comparable to diesel trucks, and a 40-minute charge time, it’s built to integrate into real-world operations.

For logistics firms looking to cut emissions without sacrificing productivity, this might be the first electric HGV that actually fits the bill. The new truck will be available in 2026, but interest is already building.

🌮 Tachograph laws and how to stay compliant

Our guide to tachograph laws offers practical advice on keeping your drivers safe, your fleet compliant, and your business penalty-free.

🔌 eHGVs could soon charge themselves

Hands-free charging just took a major step forward. Rocsys and Einride have successfully tested a fully autonomous electric HGV that can plug in and charge without human intervention.

Demonstrated at Sweden’s AstaZero test site, the breakthrough hints at a future where electric freight vehicles can run around the clock, automatically refuelling during rest periods — no driver, no cable handling, no downtime.

As the industry explores autonomous and electric freight at scale, hands-free charging could be the missing piece to make continuous, driverless logistics a reality.

⚡️ Electric HGVs may already be cheaper

A new study by Exeter University shows the total cost of owning an electric HGV is starting to beat diesel – even before factoring in green targets or emissions rules.

In some regions, electric trucks are already the most cost-effective option, and the UK is approaching the tipping point faster than expected. As battery prices drop and tech improves, lifetime savings are becoming too big to ignore.

Policy still plays a big role, but the data is clear: electric trucks aren’t just better for the environment – they’re becoming better for your bottom line too.

Richard Spencer started There Today Couriers in 1988 with a clear goal – to respond quickly to customer demand and build a business he could be proud of.

So, when customers started asking for same-day delivery, Richard didn’t hesitate to say yes.

“We started as an overnight parcel service. But the phone kept ringing with people asking, ‘Can you get it there today?’ So we did,” Richard explains.

Over the years Richard has transformed the business from managing a courier fleet, to a lean, tech-powered operation built entirely on trusted subcontractors.

Approach

In the early years, There Today Couriers operated as a traditional transport company.

“I had six or seven vans and ten staff, and I had to make sure that everybody was in. Everything was working, everything was rolling.” Richard recalls.

That all changed when Richard heard about Haulage Exchange from a courier subcontractor who dropped into the office.

“Upon investigation, I found what worked, how it worked, and what a useful platform it could be.” he says.

As demand for urgent deliveries grew, Haulage Exchange allowed There Today Couriers to stay agile. Jobs could be posted at any time of the day, with trusted drivers sourced quickly based on proximity, feedback, and price.

The transition to using subcontractors gave the business national reach without the burden of managing a physical fleet.

“We use Haulage Exchange every working day of life and sometimes at the weekends.” he adds.

With tools like live driver tracking and Trustd verification built into the platform, managing operations has become faster, more accurate, and less stressful.

More importantly, it’s allowed Richard to focus on what matters most: delivering fast, reliable service and growing the business without limits.

Results

Since joining Haulage Exchange in 2002, There Today Couriers has evolved and adapted through plenty of changes – from Brexit and Covid to rising customer expectations.

The Exchange has changed too – and the improvements have helped There Today Couriers deliver an even better service.

“One of the best improvements I’ve seen in the Exchange over the last couple of years is the way in which drivers bid for jobs.” Richard explains.

“It used to be that once we posted a job on the Exchange, then we would be inundated with phone calls. And now, because it’s automated on the platform, we can filter drivers by proximity, their feedback and price.”

That confidence is reinforced by Trustd, which helps them see which drivers meet their standards. “Trustd means we’ve got the confidence to use members who will understand our requirement and carry it out to the letter, because they’ve got feedback that they need to keep up to date.” he says.

Richard also highlights how important it is to work with subcontractors they trust.

“They’re the face of our business. And the Exchange gives us the confidence that they’ll do the job properly – just as we would.” he explains.

By working with Trustd subcontractors and utilising the platform’s tools, Richard has amassed thousands of positive feedback and build lasting customer relationships.

“We don’t lose any customers because Exchange allows us to satisfy them all.” Richard says.

Conclusion

23 years on, Richard has achieved his goal of being able to respond quickly to customer demand and build a business he could be proud of.

“Do it, because with Haulage Exchange you have got limitless resources in terms of haulage carriers who are available to you at short notice, who know the rules that will help you develop your business.” he explains.

“Our strapline at There Today Couriers is collect, deliver, communicate. That’s how I would base the success of this business.” Richard says.

Haulage Exchange allows There Today Couriers to do just that – faster, better, and more reliably than ever.

Freight transport is a big part of everyday business, from local lorry runs to huge shipments across the world. It’s what keeps shelves stocked, factories supplied, and goods flowing between buyers and sellers.

In this guide, we’ll define freight clearly, explore how transport works across different modes, and look at why it matters to your operation.

What is freight transport?

To put it simply, freight transport is the movement of goods from one place to another. It covers everything from raw materials to finished products, moving by road, rail, air, or sea. If it’s not people and it’s in transit, it’s probably freight.

Freight transport plays a big role in local and international trade. Whether it’s big rigs hauling pallets across Europe or containers on a cargo ship, the goal is to get goods from A to B, safely and on time. It’s often the link between manufacturers, warehouses, and retailers.

Key differences between freight and transportation

It’s easy to mix up the terms, but there’s a difference between freight and transportation. When you define freight, you’re talking about goods being moved, while transportation is the act or method of moving them. In short: freight is what’s moved, transport is how.

You’ll find that some businesses use the terms interchangeably. However, understanding the distinction is handy when working with different suppliers or reading contracts. For example, a transport service might cover people, while freight services are only about goods.

Resources like logistics glossaries and industry blogs help break down these terms for newcomers. The good news? The more time you spend in the sector, the more useful it is to speak the language clearly.

Types of freight transportation

There’s more than one way to move freight, and each method has its own advantages and drawbacks. The best choice depends on distance, cost, speed, and the type of goods you’re shipping.

Road freight

Road freight is one of the most common forms of freight transport in the UK. If you’re just starting a haulage company, road freight is often the easiest place to begin, offering flexibility and lower startup costs compared to other modes. Lorries, vans, and articulated trucks carry everything from parcels and pallets to concert sound stages and cold chain logistics cargo.

Road freight also offers a huge variety when it comes to vehicle size and load capacity. From same-day couriers in vans to HGVs transporting pallets across the country, road transport can be scaled to suit almost any job.

If you define freight in this context, it’s often about flexibility: matching the right vehicle to the cargo and route.

Pros:

Cons:

Rail freight

It’s more fuel-efficient than road and works well for heavy goods like minerals, steel, or containers. Many operators also use haulage vehicles to complete the first or final leg of rail journeys, with return loads helping reduce empty mileage and wasted time.

Rail is regularly used to connect key freight terminals, ports, and industrial hubs. It’s ideal for scheduled shipments that don’t require rapid delivery but benefit from scale and fuel efficiency.

As sustainability in logistics becomes more important, rail is gaining traction with companies looking to reduce their road mileage.

Pros:

Cons:

Air freight

Air freight is the fastest way to move goods, especially internationally. It’s commonly used for high-value, urgent, or time-sensitive cargo. Some businesses use freight exchanges to quickly match their shipment with available air capacity when deadlines are tight.

Air is especially valuable for global supply chains dealing with rapid turnover and tight lead times. Industries like pharmaceuticals, tech, and luxury goods often depend on fast and secure delivery. Though costly, the ability to avoid customs clearance bottlenecks and provide accurate ETAs gives it a major edge.

Pros:

Cons:

Ocean freight

Ocean freight is the go-to method for international trade. It’s slower than other methods, but it can carry massive volumes at a lower cost per unit. Most global freight transport shipping is done via container ships.

Shipping lines also offer options like groupage (shared containers) or full container loads, depending on your cargo volume. This makes ocean freight surprisingly accessible, even for smaller exporters or seasonal businesses. For companies asking “what’s freight” in international terms, sea transport is often the most cost-effective answer.

Pros:

Cons:

The many types of shipping containers

Sea and rail freight are all about containers. These are standardised units that make loading, unloading, and transferring goods far more efficient.

Choosing the right container helps reduce damage, avoid delays at ports and cargo rail stations, and keep logistics running smoothly.

For most businesses, standard dry containers do the job. Specialised containers, however, offer extra flexibility when the cargo demands it.

Tips for managing freight risks and logistics

Freight doesn’t always move as planned! There are plenty of risks to manage along the way.

Delays, damaged goods, theft, and customs hold-ups are all part of the job, which is why having reliable systems and good logistics partners matters.

Using tools like GPS tracking or digital platforms can help you stay informed in real time. If something goes wrong, you’ll be able to communicate updates quickly and keep things on course. Working with experienced freight forwarders can also reduce admin load and help you navigate customs more smoothly.

Insurance plays a big role too, especially when you’re shipping internationally or handling high-value cargo. Many large haulage businesses build in risk assessments and audits to catch problems before they escalate. Whether you’re running a tight domestic route or a multi-leg journey, being proactive makes all the difference.

How freight forwarders fit in

While freight moves physically from place to place, forwarders handle everything behind the scenes: finding and scheduling haulage carriers, sorting documentation, and coordinating across different transport modes. They’re often the ones making sure goods clear borders smoothly and arrive on time.

This role is especially useful in global logistics, where timing, regulations, and multi-leg shipments need careful coordination.

Forwarders don’t move the freight themselves, but they manage the journey from start to finish. They’re a key part of the supply chain, particularly when dealing with cross-border requirements or time-sensitive goods.If you’re new to the industry, it helps to understand how forwarding fits into broader transport services like haulage.

Knowing who does what helps you plan better, avoid delays, and communicate more clearly with clients. Whether you’re shipping one crate or a full container, having the right people in your corner can make things run much smoother.

Frequently Asked Questions

What are the 4 main types of freight transportation?

The four main types are road, rail, sea, and air. Each comes with its own pros and cons depending on distance, speed, budget, and the type of goods you’re moving. Most companies use a mix of these depending on their needs.

What is the meaning of freight transport?

Freight transport means moving goods, rather than people, from one place to another using trucks, trains, ships, or planes. It’s a key part of supply chains, helping businesses get products where they need to be. If you define freight, it’s basically bulk cargo being moved around to meet demand.

What is the meaning of shipping transport?

Shipping transport refers to moving goods by sea using cargo ships and containers. It’s one of the most common ways to handle large international deliveries. This type of freight transport is slower than air but way cheaper when you’re moving high volumes.

Is freight the same as trucking?

Not quite. Freight is the goods, while trucking is one way of moving it, usually by road. So, while all trucking is freight transport, not all freight is moved by truck.

Starting your own freight forwarding business is a big move, but if you’re organised, informed, and willing to build relationships, it can be a highly rewarding venture. With global supply chains always in motion, there’s strong demand for reliable operators.

In this guide, we’ll walk you through how to start a freight forwarding company in the UK, covering everything from legal setup to finding clients and building long-term success.

What is freight forwarding?

Freight forwarding is all about arranging the safe, efficient movement of goods from one location to another, often across borders and using multiple types of freight transport.

Freight forwarders don’t carry the goods themselves; instead, they coordinate with haulage carriers, handle paperwork, and manage logistics from start to finish. It’s a service-based role that sits at the heart of the supply chain.

A good freight forwarder simplifies complex movements, ensures goods arrive on time, and solves problems when delays or issues come up. They deal with customs, documentation and risk management, freeing up businesses to focus on selling, not shipping.

It’s also helpful to understand the differences between freight brokers and freight forwarders, especially if you’re planning to specialise. While there’s some overlap, brokers mainly match loads with carriers, whereas forwarders manage the full logistics process.

Before diving into the practical steps of how to start a freight forwarding company, it helps to know what clients actually expect from each.

The freight forwarding business model

Before launching your company, you’ll need to understand how freight forwarding businesses actually make money.

Most forwarders earn through service fees or margins added to transport and handling costs, depending on the scope of the job. Some specialise in international freight while others focus on local or industry-specific logistics.

If you’re learning how to start a freight forwarding business from scratch, it’s smart to decide early whether you’ll operate independently or partner with existing carriers and agents. Some forwarders offer added services like warehousing, customs clearance, or digital tracking tools to boost value.

You can also gain insight from related industries by looking at what’s involved in starting a haulage company.

Most new businesses start with smaller contracts or niche sectors, building trust and relationships over time. Keeping your overheads lean and using digital platforms to find work can help you stay competitive in the early stages.

Sole trader vs limited company

One of your first decisions will be choosing a legal structure. In the UK, most freight forwarders start as either a sole trader or limited company.

When deciding, think about how much liability you’re willing to take on, whether you’ll need to raise capital or hire employees, and how you plan to grow your freight forwarding business in the long term.

The structure you choose now might change as your freight forwarding company develops, but it’s worth getting the setup right from the start.

Do your research first

Before you start buying business cards and software, you’ll need to do some proper research to fully understand what’s required when starting your own freight forwarding company.

1. Analyse industry trends and opportunities

The freight industry is evolving fast, driven by shifting trade routes, rising e-commerce demand, and the pressure to streamline operations.

While global freight volumes continue to grow, clients are also expecting more transparency, flexibility, and digital access. That creates plenty of space for new freight forwarders who are tech-savvy and service-focused.

One key trend is the rise of digital platforms that simplify the process of finding work and managing loads.

For new businesses, tools like transport bidding offer a flexible way to access available jobs, fill return journeys, and stay efficient without relying on long-standing contracts. These platforms are especially useful when you’re still building your client base.

There’s also growing demand for forwarders who specialise, whether by region, cargo type, or industry. From cold-chain logistics to small parcel forwarding for e-commerce sellers, niche services can help you stand out in a crowded market.

Keeping an eye on regulation, sustainability, and automation trends will help you stay competitive long-term.

3. Develop a detailed business plan

A strong business plan gives your company structure, focus, and a clear path to follow.

It’s not just for securing funding; it also helps you make informed decisions as you grow your freight forwarding company. Whether you’re going solo or aiming to scale, this document should evolve with your business.

Start by outlining your core services. Will you specialise in air freight, container shipping, or local deliveries? Define your niche based on your experience, partnerships, or the needs of your target market.

Include a competitive analysis so you know what you’re up against. Research other freight forwarders in your area or sector and note what they’re doing well and what they’re not. This helps you shape your own value proposition and highlight what makes your service different.

Finally, set realistic goals for your first year. These might include revenue targets, monthly shipments, or client retention rates.

Support these with estimated expenses, income projections, and a plan for how you’ll adjust if things shift.

4. Plan your budget and identify startup costs

Starting a freight forwarding company doesn’t have to break the bank, but it’s important to understand your upfront and ongoing expenses.

Being realistic with your budget from day one helps you avoid cash flow problems and build a more sustainable operation. Many first-time operators underestimate what it takes to get going.

Your initial costs will vary depending on whether you’re working from home, renting office space, or investing in software and systems straight away. Common startup costs include:

Once you’ve launched, your ongoing expenses will depend on how you run your business.

You may need to cover subcontractor payments, customs handling fees, warehousing, or staff wages. Keep a buffer for unexpected costs, especially in the early months.

If you’re learning how to start a career as a freight forwarder and want to go out on your own, keeping overheads low is key. Starting lean lets you build up slowly without relying on loans or outside investment.

Just make sure you’re still delivering a professional service your clients can trust.

5. Understand the legal and regulatory standards

Freight forwarding businesses in the UK must follow a mix of local and international regulations, depending on the services they offer.

Even if you’re not physically moving goods, you’re responsible for the paperwork, customs procedures, and legal compliance surrounding each shipment. If you fail to meet the right standards, expect delays, fines, or loss of client trust.

You’ll need to understand basic customs procedures and international trade rules, especially if you’re dealing with imports or exports. That includes knowing how Incoterms work, how to handle HS codes, and when duty or VAT is applied.

Staying up to date with UK border policies post-Brexit is also important. It’s a good idea to familiarise yourself with:

You don’t need to become a customs expert overnight, but you do need to know where your responsibilities begin and end. You might choose to handle some parts of compliance yourself, or work with agents who specialise in customs clearance.

Either way, building your knowledge before you start a freight forwarding company makes your service more reliable and trustworthy.

6. Consider necessary licences and permits

One thing to note when you learn how to start a freight forwarding business in the UK is that you don’t need a specific freight forwarder licence to operate.

However, that doesn’t mean you can skip formalities altogether. Depending on your services, you may need to register for certain authorisations or partner with licensed agents.

If you plan to offer customs brokerage in-house, you’ll need to register with HMRC as an authorised customs agent. You’ll also need to handle things like EORI numbers, VAT registration, and possible sector-specific requirements depending on what you’re shipping. For example, some goods like food, pharmaceuticals, or chemicals have their own regulations.

Even without licensing, having the right cover in place is non-negotiable. Freight forwarder insurance is essential for protecting against loss, damage, or legal claims if things go wrong. This often includes public liability insurance, professional indemnity, and cargo cover.

Having these basics in place shows clients that you take your responsibilities seriously. It also helps you work more confidently, knowing you’re protected if a shipment gets delayed or something goes missing.

If you’re unsure, speak with a broker who understands freight and logistics operations.

Launch your freight forwarding company

Before you dive into daily logistics tasks, there are a few basic steps to start your freight forwarding company off on the right foot.

These steps are practical, straightforward, and give you a working foundation before you start scaling.

Utilise freight management software

Technology plays a big role in running a smooth and efficient freight forwarding business.

Even as a small operator, using the right digital tools helps you save time, reduce errors, and stay competitive. From quoting and tracking to managing paperwork, software makes the job much easier.

Many freight forwarders also use load boards or freight exchange platforms to find available jobs and reduce empty runs.

These tools are especially helpful when you’re just getting started and don’t have a full client base yet. They let you stay busy while you build longer-term relationships.

As your business grows, you can scale up with Transportation Management Systems (TMS), route optimisation software, or CRM platforms to manage leads and bookings.

Get started in freight forwarding with what you need now, and upgrade as you go. Choosing the right tech early on helps create a more streamlined operation from day one.

Build your network of clients

Clients are the backbone of your freight forwarding business, so building strong, long-term relationships should be a top priority.

Start building relationships from day 1

Whether you’re reaching out to small importers, manufacturers, or growing e-commerce stores, the goal is to become their go-to logistics partner. Start your freight forwarding company small, build trust, and deliver consistently.

Networking plays a huge role in this. Connect with potential clients at industry events, trade shows, or through logistics directories and LinkedIn. You can also find early work through digital platforms or by forming partnerships with other operators.

Relationship-building takes time, but consistency and reliability go a long way. The more responsive and professional you are, the more likely clients will stick with you and recommend you. It’s not just about getting work, but keeping it and if you’re figuring out how to start a freight forwarding business, building loyalty is just as important as landing your first job.

Develop a marketing strategy

Once you’ve got your initial clients in place, you’ll need a marketing strategy to continue attracting more over time. Marketing doesn’t need to be complicated, but it should be consistent.

You don’t have to do all of these at once, of course. Start with the basics. Then, build momentum and double down on what works best for your market.

Keep your clients with strong customer service

Great customer service is one of the fastest ways to stand out in the freight industry.

Clients remember how problems are handled, not just when everything goes to plan. The goal is to be reliable, responsive, and easy to work with especially when things get busy.

Start by setting clear expectations upfront. Be honest about lead times, pricing, and what’s included in your service. If something changes, communicate quickly and clearly to keep your clients in the loop.

Attracting new clients often comes down to reputation. People want to work with businesses that are responsive, dependable, and solution-focused.

If you deliver consistently and stay easy to contact, you’ll get repeat work and referrals over time.

Frequently asked questions

Can you start a freight forwarding company?

Yes, and you can do so without a specific licence. With some industry knowledge, basic tools, and a clear understanding of logistics and compliance, it’s a business that can scale over time. If you’re wondering how to start a freight forwarding business, the key is to start small, stay organised, and focus on building trusted partnerships.

How hard is freight forwarding?

Freight forwarding isn’t difficult to enter, but it does come with complexity. You’ll need to juggle coordination, documentation, client service, and shifting regulations, often all at once. If you’re learning how to get started in freight forwarding, a calm approach, good systems, and industry connections will make things a lot easier.

What are the risks of freight forwarding?

Risks include delays, customs issues, cargo damage, or liability if something goes wrong in transit. That’s why good planning, insurance, and clear communication with both clients and carriers are so important. Understanding your responsibilities before you launch can help you avoid common mistakes.

Are freight forwarders in demand?

Yes, freight forwarders remain in high demand due to rising global trade, e-commerce growth, and the complexity of cross-border logistics. Businesses rely on forwarders to simplify the process and deliver goods efficiently. It’s a strong industry to be in, with plenty of room for newcomers offering quality service.

Welcome to This Week in Freight, your go-to source for the latest haulage and road freight news and advice in the UK.

Every Friday, we gather the week’s top stories affecting fleet managers, operators, and drivers, keeping you informed on industry trends, updates, and key developments.

📋 New MOT test for EVs and ADAS?

The European Commission is proposing updated inspection rules for electric vehicles and advanced driver assistance systems (ADAS), calling current MOT-style checks “no longer sufficient.”

The goal? Bring safety testing in line with rapid tech advances. While the UK sets its own rules, the Department for Transport says it will review the EU proposals as part of its ongoing MOT strategy.

For now, the UK’s three-year first MOT and annual checks remain unchanged — but change may be coming.

❄️ Cold chain logistics: The next big opportunity in haulage

With consistent demand, higher-value loads, and a growing need for compliance-led transport, cold chain logistics is becoming a must-have capability.

💻 Brokers urge fleets to make better use of data

Many fleets are failing to employ telematics and behavioural data more effectively to reduce accidents and manage risk, according to a new broker-led poll.

The findings, drawn from a cross-section of commercial motor brokers, shine a light on the evolving pressures fleet operators face across the UK.

Topping the list of concerns of brokers about fleet operators were increased repair costs and parts availability, identified by 75% of brokers.

♻️ Top tips for a sustainable warehouse

Small changes in your warehouse can have a big impact. Energy-efficient lighting, better layouts, and recycling programmes can cut emissions and save money.

If you’re no stranger to logistics, you’ll know well that temperature-sensitive goods need special care from start to finish.

That’s where the cold chain logistics comes in, keeping products at the right temperature throughout transport, storage, and handling.

In this guide, we’ll explain exactly what cold chain involves, why it matters, and how you can manage it successfully.

What is cold chain logistics?

Cold chain logistics is the process of transporting and storing products that must stay within a specific temperature range to remain safe and effective.

It involves using specialised vehicles, warehouses, packaging, and tracking systems to maintain cold conditions throughout the supply chain. If you’re wondering what cold chain is, it simply refers to the continuous temperature-controlled journey goods must take from origin to destination.

The cold chain is really important for industries like food and pharmaceuticals, where even small temperature changes can cause spoilage, waste, or safety risks. Unlike standard freight, cold chain transport demands careful planning and fast responses to prevent damage.

As the cold chain logistics industry grows, businesses are investing more in better tools, smarter systems, and tighter quality controls.

The importance of temperature control for perishable goods

Even a small rise or drop outside the safe range can spoil fresh food, damage pharmaceuticals, or shorten the shelf life of delicate goods. That’s why cold chain logistics focuses on maintaining strict, stable conditions every step of the way.

Without proper temperature management, products lose quality, safety, and value before reaching the customer.

Cold chain transport uses insulated vehicles, smart sensors, and real-time tracking to keep goods in perfect condition. Choosing the right transport also means understanding regulations like UK lorry sizes to move goods legally and efficiently.

Key components of cold chain management

A successful cold chain relies on multiple carefully managed elements. From specialist packaging to regulatory compliance, every step must work together to maintain the right conditions.

Temperature-controlled packaging and vehicles

Goods in a cold chain need insulated, protective packaging that can maintain temperature during transit.

Refrigerated lorries, chilled transport vans, and even containers are vital for long-haul and short-haul moves alike.

Without the right vehicles and materials, goods can spoil before they even reach storage.

Storage facilities and warehouses

Proper storage facilities are a must-have in cold chain logistics, providing temperature-controlled environments for goods awaiting shipment or distribution. These warehouses often have multiple zones to store different products at different temperatures.

Backup systems like generators are also essential to prevent losses during outages.

Transportation and tracking systems

Cold chain transport relies heavily on real-time tracking and data monitoring to avoid costly delays or breakdowns.

GPS technology and telematics systems give operators real-time visibility into temperature conditions, route adjustments, and potential delays.

Platforms like freight exchanges help connect businesses with transport partners who can meet cold chain requirements.

Quality control and regulatory compliance

Maintaining a strong cold chain means following strict industry rules around hygiene, safety, and documentation.

Regular checks, audits, and training sessions make sure standards are consistently met.

Especially in pharmaceuticals and food industries, even minor compliance failures can cause massive financial and reputational damage.

Economic and environmental considerations

Managing a cold chain goes beyond just maintaining temperatures; it’s also about keeping costs in check, improving efficiency, and supporting sustainable logistics.

Managing your fleet wisely can make a real difference, and resources like a solid guide to fleet management can help businesses improve efficiency.

Investment in innovation: Advances in cold chain technology, like solar-powered units and eco-friendly refrigerants, are helping to cut energy use. Upgrading infrastructure can be costly upfront but often leads to better long-term savings. Keeping an eye on innovation will give your business a competitive edge while meeting environmental goals.

Common challenges in cold chain logistics

Operating a cold chain presents challenges that can directly affect the quality of goods and the confidence of your customers.

Regulatory and compliance risks: Cold chain goods face strict rules on temperature control, hygiene, and reporting. Missed steps or bad paperwork can result in big fines or lost goods.

Best practices for optimising cold chain operations

By strengthening your infrastructure, monitoring systems, and staff training, you can reduce risks and keep goods safe from start to finish.

1. Invest in robust infrastructure and advanced technology

Modern cold chain systems depend on reliable equipment like energy-efficient fridges, insulated vehicles, and backup generators.

Smart technologies such as IoT sensors and digital monitoring platforms also help businesses track and maintain perfect conditions.

Investing early in strong foundations makes it easier to manage larger volumes and tougher routes later on.

2. Implement effective temperature monitoring

Real-time temperature tracking is important for catching problems before they damage a shipment.

Alerts, automated data logging, and GPS monitoring systems keep cold chain transport safe and traceable at every step.

Early detection of temperature issues means faster interventions and fewer product losses.

3. Use proper packaging and training personnel

Good packaging protects goods against temperature spikes, rough handling, and delays.

Staff training is just as important, making sure employees know how to pack, move, and monitor sensitive shipments correctly.

A well-trained team can spot risks early and prevent cold chain breaches before they happen.

Applications and industry use cases

Cold chain logistics supports a huge range of industries where keeping products at the right temperature is non-negotiable.

From supermarket shelves to hospital supplies, cold chain transport plays a key role in keeping goods fresh, safe, and usable.

Food and beverage supply chains

Fresh produce, meat, dairy, and frozen goods all depend on a strong cold chain to stay safe and tasty.

Every step of the journey, from farms and production sites to supermarket shelves, requires strict temperature management.

Without a reliable cold chain, food waste rises sharply, and shelf lives shrink.

Pharmaceutical and perishable goods logistics

Vaccines, medicines, and lab samples must stay within strict temperature ranges to remain effective.

Pharmaceutical companies rely heavily on specialised cold chain transport to meet safety regulations and patient needs.

Even slight variations during shipping can cause major health risks and financial losses.

Frequently asked questions

What is meant by cold chain logistics?

Cold chain logistics involves managing the storage and transport of products under precise temperature conditions to preserve their safety and integrity. It covers everything from chilled food deliveries to frozen pharmaceuticals moving across borders.

How big is the cold chain logistics market?

The cold chain logistics market is huge and still growing, driven by sectors like food, healthcare, and even tech. Global demand for faster, safer delivery of temperature-sensitive goods keeps pushing investment into better infrastructure. As cool chain logistics expands, companies are looking for smarter, greener ways to meet rising expectations.

Welcome to This Week in Freight, your go-to source for the latest haulage and road freight news and advice in the UK.

Every Friday, we gather the week’s top stories affecting fleet managers, operators, and drivers, keeping you informed on industry trends, updates, and key developments.

🧐 New eyesight requirements for UK drivers?

The UK is the only European country to issue licences without any visual checks for a continuous period up to the age of 70.

But that’s about to change – the Department for Transport is now considering updating eyesight requirements for driving as part of the Government’s road safety strategy.

🌞 Solar-powered HGVs? Almost

Birds Eye is rolling out two new solar-powered refrigerated trailers to transport thousands of tonnes of product each year, eliminating around 24 tonnes of carbon dioxide emissions annually from its extensive supply chain.

📊 When is “waiting around” actually working time?

Periods of availability (POA) are often misunderstood in haulage and logistics — especially by new operators.

But logging this time correctly makes a real difference to compliance and driver welfare.

❌ Not the same as a break
❌ Not the same as rest
✅ But still needs recording

🌍 New rules for international drivers’ hours

The DVSA has announced changes to the drivers’ hours rules that will apply to international journeys from Monday 21 April 2025.

But if you’re driving internationally, you’ll need to carry 56 days of driving records (up from 28), follow AETR rules on trips to or from the UK and non-EU countries, and more.

💼 How to hire the right transport manager

Should you recruit in-house, look externally, or outsource? What’s the cost difference?

Our transport manager guide breaks down the hiring process, the training needed, and how to get the best value for your business.

📦 New Windsor Framework rules from May

From 1 May 2025, new rules under the Windsor Framework will require more information for business-to-business parcels sent from Great Britain to Northern Ireland. While consumer parcels won’t need full declarations, businesses must be ready to provide product details and work with carriers or the Trader Support Service to stay compliant.

Logistics UK is urging HMRC to step up awareness efforts, warning that many businesses are still unprepared for the changes despite previous delays.

With NI’s reliance on parcel delivery only growing, smooth compliance is key to avoiding supply chain disruption.

📈 May transport prices climb again

📋 The no-nonsense guide to customs clearance

🔒 New security rules for fleets

🏋️ Mind your weight: a guide to HGV limits

🍎 UK delays EU food checks again

🌝 Night-time delivery demand grows

What we’ll cover

What is customs clearance and customs cleared status?

The three steps of customs clearance explained

1. Document submission and inspection

2. Duty and tax calculation process

3. Payment and release of goods

HS codes and customs declaration essentials

Who pays and who manages customs clearance?

How to calculate import duties and clearance fees

Reliefs, exemptions, and low-value thresholds

Top reasons customs clearance stalls

Common customs clearance mistakes to avoid

Tips for efficient and cost-effective clearance

The role of freight forwarders in customs clearance

How Brexit changed UK customs clearance

Customs clearance FAQs

What does it mean if my package is in customs clearance?

What is the meaning of customs clearance?

How long does customs clearance take?

What happens after customs clearance?

🧾 London’s new congestion charges

🚚 Tariffs return – how UK hauliers are reacting

💻 Your TMS is down. Phones are silent. What now?

🌮 Tachograph laws and how to stay compliant

🇪🇺 Plan ahead: HGV bans hit EU roads

🏅 Should you get a FORS accreditation?

What we’ll cover

Why cyber insurance matters in haulage

Common cyber risks for haulage fleets

What does cyber insurance cover?

How it protects your load management systems

Does it include cover for payroll and accounts systems?

Popular tools used by haulage firms — and why they’re at risk

What does cyber insurance cost compared to the risk?

What about GDPR and compliance?

What if a supplier or partner is breached?

Do you need cyber cover if you already have cybersecurity measures?

When cybersecurity insurance becomes a fallback

Simple steps to strengthen your cyber cover

Cyber insurance FAQs

Can logistics cyber insurance help after a ransomware attack?

Is cyber insurance worth it for haulage companies?

Does cyber insurance cover driver devices?

What’s the difference between cybersecurity insurance and traditional liability cover?

Are small fleets also at risk of cyber threats?

What haulage and logistics means

How haulage differs from logistics

Types of haulage services and methods

Road haulage: vehicles, licensing, pros and cons

Pros

Cons

General haulage: Core components and benefits

Pros

Cons

Who are hauliers and contractors?

How hauling works and cost considerations

Specialised haulage services and operational options

Frequently asked questions

What is classed as haulage?

What is classed as heavy haulage?

What is an example of a haulage?

What is a haulage charge?

📦 UK–EU strike new trade deal

👨‍🏫 Government scraps HGV driver training scheme

🚛 600km range. 40-minute charge. Zero excuses.

🌮 Tachograph laws and how to stay compliant

🔌 eHGVs could soon charge themselves

⚡️ Electric HGVs may already be cheaper

Approach

Results

5 years

2,402

Conclusion

What we’ll cover