Should you get FORS accreditation?
As a haulage company, you’re always looking for ways to stay ahead of the competition. Keeping your fleet safe, efficient, and environmentally friendly isn’t just good practice—it’s becoming more and more of a demand from customers and industry regulators. This is where the Fleet Operator Recognition Scheme / FORS accreditation can make all the difference.
But is it worth the time and effort for your business?
In this guide, we’ll break down exactly what FORS is, the benefits it brings to your operations, and how it can help you win more business.
Whether you want to boost your reputation or improve fleet management, you’ll see why FORS accreditation could be a smart move for your haulage company.
What is FORS accreditation?
FORS is a voluntary scheme that helps fleet operators improve their safety, efficiency, and environmental practices. It’s designed to set standards for the transport industry, focusing on areas like fuel efficiency, vehicle safety, driver training, and environmental impact. The accreditation is open to any transport company, whether you operate HGVs, vans, or a mixed fleet.
FORS accreditation works in a tiered system, meaning that companies can progress from a basic level (Bronze) to higher levels (Silver and Gold) as they improve their fleet management practices. Each level requires meeting a specific set of standards that focus on safety, compliance, and environmental performance.
The different levels of FORS accreditation
FORS Bronze: Entry-level requirements
FORS Bronze is the first step, and focuses on basic compliance and safety standards. To achieve FORS Bronze, your fleet needs to meet a range of requirements, including regular vehicle inspections, proper record-keeping, and driver training. For example, you’ll need to prove that your vehicles are well-maintained and that your drivers have received adequate HGV driver training to operate safely on the road.
Bronze accreditation also requires businesses to comply with local laws and regulations, such as having a valid operator licence and meeting environmental standards like emissions reduction.
FORS Silver: Moving up the ranks
FORS Silver takes things a step further. At this level, the focus shifts to improving driver performance and promoting sustainability. To achieve FORS Silver, you’ll need to demonstrate that your fleet meets stricter standards, including reduced emissions, improved fuel efficiency, and better driver training.
This level also requires the use of carrier management software to monitor vehicle performance and safety in real time. Additionally, companies must show that their vehicles meet current safety standards, such as fitting cameras and sensors to prevent accidents.
FORS Silver accreditation is ideal for companies looking to stand out from competitors and win more contracts, as it shows you’re committed to high standards of operation.
FORS Gold: The highest level of compliance
FORS Gold is the highest level a company can achieve, and requires a deep commitment to continuous improvement in all areas of fleet management, including safety, environmental impact, and operational efficiency. To achieve FORS Gold, you’ll need to go beyond basic compliance and show that your fleet is performing at its best.
At this level, you’ll need to demonstrate that your fleet is using sustainable fuels or actively working towards reducing carbon emissions. You’ll also need to show leadership in the industry by sharing best practices and supporting the development of safety and environmental standards.
FORS Gold accreditation is often seen as a mark of excellence, helping you attract larger clients and more bigger haulage contracts.
Benefits of FORS for haulage companies
Boosting customer trust and authority
One of the main reasons to pursue FORS accreditation is the impact it has on your reputation.
Customers and contractors are increasingly looking for haulage companies that meet high standards of safety and compliance. By achieving FORS accreditation, you demonstrate your commitment to best practices, which can help build trust with clients.
It also builds your authority within the logistics industry. Many large companies require contractors to be FORS-accredited before they’ll work with them. Having the FORS badge on your vehicles and website shows that your business takes safety and environmental responsibility seriously.
Improving fleet management and operational efficiency
By following the standards set by FORS, you can improve fuel efficiency, reduce maintenance costs, and minimise accidents.
For example, at the Silver level, you’ll need to monitor driver performance and reduce idling times, which can cut fuel costs and help your business operate more smoothly.
Better fleet management also means better long-term savings. When your vehicles are maintained to a higher standard, they last longer, perform better, and cost less to run. Improved safety measures reduce the risk of accidents, which in turn lowers insurance premiums.
All of these benefits combine to make FORS accreditation a smart investment for any haulage company looking to optimise its operations.
What’s involved in maintaining FORS accreditation?
FORS accreditation doesn’t end once you’ve achieved it. To maintain your certification, you’ll need to undergo annual audits and continuously demonstrate that your fleet meets the required standards. This means keeping up with regular vehicle checks, driver training, and environmental reporting.
At the higher levels of FORS, maintaining compliance involves even more detailed monitoring. You’ll need to show that you’re reducing emissions and working towards using more sustainable fuels, whether it’s with electric HGVs or hydrogen HGVs. Additionally, you’ll need to track driver behaviour, fuel consumption, and safety incidents to stay compliant with FORS requirements.
Ongoing improvement is a key part of FORS accreditation. Whether you’re working towards achieving FORS Silver or FORS Gold, you’ll need to show that you’re actively improving your fleet’s performance each year.
Conclusion
For haulage companies with small to medium fleets, FORS accreditation offers a range of benefits that can improve operations, reduce costs, and boost your reputation.
Whether you’re just starting with FORS bronze or aiming for FORS gold, the accreditation shows that your haulage solutions business is committed to safety, efficiency, and sustainability.
With increasing pressure to adopt sustainable fuels and reduce emissions, now is the time to start thinking about FORS accreditation. Whether you’re looking to improve your fleet management or thinking about starting a haulage company, it can give you an edge in a competitive market, helping you win more contracts and build trust with customers.
Getting an operator licence is the first step for anyone wanting to become a HGV owner-driver in the UK, as it lets you legally run a haulage business using large vehicles.
In this guide, we’ll take you through each of the steps for getting your operator licence, including the different types of licences, the required paperwork, where to submit your application, and how to maintain it once you’re up and running.
What is an operator licence?
A ‘goods vehicle operator’s licence’, also known as an ‘O licence’, is a legal requirement for anyone who wants to start a haulage company using Heavy Goods Vehicles (HGVs), and shows that you meet specific standards and can run your business safely.
The operator licence applies to vehicles over 3.5 tonnes as the gross vehicle weight (GVW), which includes all HGVs, articulated lorries, and larger rigid lorries.
When applying for a O licence, there are a few fees involved:
| Action | Fee |
| Application for a licence | £257 |
| Issue of a licence | £401 |
| Licence renewal (every 5 years) | £401 |
If you need to make changes to your licence in the future (e.g. you need to add more vehicles), there’s a £257 fee.
How to get your operator licence
1. Determine the type of licence you need
Before applying, decide which type of licence suits your business.
- If you plan to carry goods for others within the UK, go for the Standard National licence.
- If you intend to take loads abroad, choose the Standard International licence.
- If you’re only moving your own goods, the Restricted licence is the one for you.
2. Meet the operator licence requirements
To get an operator’s licence, you need to meet several conditions. You need to show that you are of good repute, have sufficient financial standing, possess professional competence, and have access to a haulage yard.
This means you need to be trustworthy, have enough money to run your business, and know how to operate an HGV business safely.
You’ll need a few documents to prove you meet these O licence requirements.
For financial standing, you might need:
- Bank statements: Showing you have the necessary funds to maintain your vehicles (usually £8,000 for the first vehicle, and £4,450 for each additional vehicle).
- Financial guarantees: From a third party if you don’t have the money yourself.
- Credit facilities: Like a letter from your bank.
For good repute, you must provide:
- Criminal record checks: Showing you have no serious convictions.
- References: From reputable individuals in the transport and logistics industry.
To prove professional competence, you’ll need:
- Certificate of Professional Competence (CPC): This can be obtained by passing the required exams as part of your HGV driver training.
- Proof of qualifications: If you have equivalent qualifications from other EU countries, they may also be accepted.
As part of your application, you must have access to a suitable haulage yard. This yard is where your vehicles will be parked, maintained, and inspected. You need to provide evidence of your yard’s location and its adequacy for your operations, including:
- A lease agreement or proof of ownership: Showing you have rights to use the yard.
- A site plan: Detailing the layout and facilities of the yard.
- Maintenance arrangements: Proving that your vehicles will be kept in good condition at this location.
You’ll need an operator’s licence for each traffic area where you have a haulage yard, or ‘operating centre’. The full list of traffic areas is available on the GOV.UK application page.
Make sure you select the correct one based on your yard’s location, as this ensures you comply with regional regulations and operate within the legal boundaries of your traffic area.
3. Completing the application
You’ll need to apply for your operator’s licence through the GOV.UK website.
Fill out the application form carefully, and include all the required documents like your proof of financial standing and maintenance arrangements.
Double-check everything before you submit to avoid delays.
4. Advertising your application
Believe it or not, you’ll need to advertise your application in a local newspaper. This is a public notice letting people know about your plans to operate an HGV business.
Include details of where and when you plan to run your business. After the ad runs, submit proof of advertisement with your application. This step helps keep the process transparent.
Think of this as a charming nod to the olden days. Even in the age of the internet, the law insists you advertise in the local paper. It might seem outdated, but it’s still a requirement.
So, grab your copy of the local paper and let the community know about your new venture!
5. Awaiting the decision
Once you’ve submitted your haulage licence application, you’ll have to wait for a decision from the Traffic Commissioner.
They may request more information or call you for a public inquiry. Be prepared to answer questions and provide additional documents if needed.
If your application is refused, you can appeal the decision.
Maintaining your operator licence
Compliance with ongoing requirements
After you get your operator licence, you’ll need stick to certain rules and regular checks, including:
- Conduct regular vehicle inspections: Ensure your vehicles are roadworthy.
- Maintain a written maintenance plan: Schedule regular checks and repairs.
- Keep detailed records: Log all inspections, repairs, and maintenance activities.
- Ensure drivers are qualified: Verify that all drivers have the necessary qualifications and training.
- Follow safety regulations: Make sure your operations comply with health and safety standards.
These steps keep your licence in good standing.
Renewing your licence
Operator licences aren’t forever. You’ll need to renew yours every 5 years.
Keep track of the renewal dates and prepare the necessary documents in advance. This includes updated financial statements and proof of ongoing compliance with safety standards. Missing the renewal deadline can disrupt your business operations.
Prepare the following for renewal:
- Updated financial documents: Bank statements, financial guarantees, and credit facilities.
- Maintenance records: Proof that you’ve been maintaining your vehicles as required.
- Compliance reports: Documentation showing adherence to safety and operational standards.
Updating your O licence
If you need to make changes to your licence, like updating addresses, changing named drivers or even adding new vehicles, you’ll need to pay a £257 fee.
Tips for getting your operator’s licence quickly
To speed up the process, avoid common mistakes. Make sure your application is complete and accurate, because missing information can delay approval.
Consider seeking professional help if you’re unsure about any part of the application. Specialists can guide you through the process and help you meet all requirements.
Join HX to get haulage jobs
Once you have your haulage licence, joining the Haulage Exchange (HX) can help you find reliable haulage contracts quickly.
HX connects you with thousands of transport companies across the UK and Europe, and by using our real-time freight exchange, you can see live loads, bid on them, and secure jobs fast. We also integrate leading tools for managing your fleet, tracking vehicles, and handling invoicing, saving you time and reducing admin tasks.
Joining HX gives you a competitive edge in the haulage industry. You can always find work, build lasting relationships with shippers, and grow your business sustainably. Start using HX today to take your haulage business to the next level.
Conclusion
Getting an operator licence is your first step towards a successful haulage business. Start by understanding what type of haulage licence you need. Meet the necessary requirements and complete the application process carefully. Advertise your application, wait for the decision, and maintain your licence by following ongoing requirements.
By following these steps, you’ll be well on your way to building a thriving HGV business.
Remember, the O licence is your ticket to legally run and grow your business. Good luck on your journey to becoming a licensed HGV owner-driver!
A Government scheme to train thousands of HGV drivers has been extended again, meaning that haulage firms can save up to 90% of the cost of HGV driver training.
So, what are the HGV Skills Bootcamps and how can they benefit haulage companies?
Background
As most haulage firms will know, the UK suffers from a long term shortage of HGV drivers.
But industry and the government have made great strides in addressing the shortage – such as implementing Skills Bootcamps in HGV Driving, which have helped train thousands of new drivers.
The HGV Skills Bootcamps are flexible courses of up to 16 weeks, giving people the opportunity to build up sector-specific skills. First launched in December 2021, the programme has been extended once again until February 2026, with the Government committing a further £50m in initial funding, with scope for further extensions.
The Government-funded training is provided via nine pathways. Courses range from novice drivers looking to gain their HGV licence, to refresher courses and upgrades for current licence holders.
A lifeline for firms large and small
Cost is a major barrier to entry for new haulage drivers looking to enter the industry, and a significant outlay for any employers looking to upskill staff.
The cost of training new drivers is significant, especially if firms do not have the infrastructure to help. Training internally by buying new lorries and hiring instructors can be expensive, typically costing in the tens, if not hundreds of thousands of pounds.
Moreover, without knowledge or experience in running and managing training courses, firms may take longer to train new drivers. This inexperience increases the cost of training and further delays or disrupts services.
This government funding is therefore a lifeline for firms large and small. For large organisations, with over 250 employees, the Skills Bootcamps offers employers a 70% contribution to HGV driver training through the DfE funding. For small and medium enterprises (SMEs) with under 250 employees, a 90% subsidy is available through the scheme.
How many HGV driver training places are available?
The scheme will train and upskill thousands of employees across England to become HGV drivers over the next two years.
For example, my firm, HGVC, has been awarded the maximum possible funding allocation of £10m to train 1,828 candidates over the next two years.
HGVC will focus solely on supporting employers looking to upskill existing staff, via three pathways:
- Helping novice drivers gain their Category C (rigid lorry) licence
- A Category C+E (articulated lorry) licence
- or helping those with a Category C licence upgrade to a Category C + E.
This will include businesses across all sectors, including transport and logistics, retail, waste & recycling, agriculture, construction & engineering, local government, utilities and more.
The benefits of growing your fleet with new drivers
For large and small employers, this is a major opportunity to upskill their staff with a significant subsidy from the Government.
One example of a business taking advantage of the scheme is GXO, a world leader in providing cutting-edge logistics solutions for multinational companies and blue-chip market leaders.
GXO needed a swift response to a request from customer Costa Coffee to upskill over 150 van drivers from a Class B to a Class C licence in a short time. Costa Coffee required training in Manchester, Leeds, Willand, West Thurrock, Feltham and Avonmouth due to a customer demand relating to increased weights on deliveries and fleet changes.
GXO opted to outsource some of this training to HGVC, for a fully managed service making use of the HGV Skills Bootcamp funding available from the UK Government. HGVC was able to immediately onboard and book drivers for every element of licence acquisition, make use of government funding and offer training in locations near the driver’s base, via its network of training centres.
As their UK Driver Academy Manager, Dan Beaufoy said of the scheme:
“This has been a great process and we’re very happy with the results. HGVC assumed the responsibility for all aspects of the training which meant that we could focus on our customer. There’s funding there to be used and this is a great opportunity for businesses in our sector.”
How to apply for HGV driver training
The extended Skills Bootcamps in HGV Driving went live on 1 February 2024. HGVC’s scheme is open to any businesses looking to upskill their existing staff.
The training courses are available at 60 locations across the country. Employers can apply at www.hgvc.co.uk/bootcamp.
In the UK, many freight forwarders work closely with couriers and truck drivers to move goods by road. With so much that can go wrong on the road, it’s super important to have a backup plan. This is where freight forwarder insurance comes in handy. It’s like a safety blanket, ready to protect against unexpected accidents and damages.
What is freight forwarder insurance?
Freight forwarders facilitate the transportation of goods mainly by road, but also through sea, air, and rail. Freight Forwarders Liability insurance (FFL) is tailored to shield these forwarders from unexpected damages to cargo until it’s safely delivered.
This kind of coverage is valiable, safeguarding forwarders from potential claims in the event of lost or damaged shipments that are out of their direct control.
Why opt for freight forwarder insurance?
Accountability is a key term in the world of freight. From the moment goods are handed over, the freight company is responsible for its safety.
There have been instances where unforeseen events, like harsh weather conditions or mishandling, led to significant cargo damage.
Remember the Ever Given container ship that ran aground in the Suez Canal in 2021? It blocked one of the world’s busiest waterways for six days, causing massive disruption in global trade, affecting the supply chain, and leading to hundreds of claims for damage to goods, late delivery, and contractual penalties.
With high compensation amounts at stake, insurance for freight forwarders becomes vital. Freight forwarder insurance alleviates the financial burden on the company, offering coverage against these kinds of unexpected setbacks.
What’s covered under freight forwarder liability insurance?
The specifics of the insurance may vary, but typically, it includes:
- Damage or loss during transit
- Delays due to custom issues
- Third-party liabilities such as legal fees
- Uncollected cargo
- Claims from senders and receivers
- Legal protection against unjust claims
- Protection against operational mishaps like fires or explosions
- Repair costs and recovery efforts
During the claim process, the insurer evaluates:
- Cargo specifics
- Service type (road, sea, rail, etc.)
- Subcontractor details
- Payment receipts
- Key documents, mainly Bill of Lading
Choosing your freight forwarder insurance
1. Identify your needs:
The first step in the process is to gain a clear understanding of your shipment requirements. The specifics of insurance for freight forwarders can vary significantly based on several factors:
- Transportation Mode: Whether you’re dealing primarily with road transport, sea freight, air, or rail will affect the type of insurance coverage you’ll need. Each mode has its own set of risks, and the policy should reflect that.
- Associated Risks: Beyond transportation, consider other potential hazards. Are you offering specialist freight forwarding services, like transporting perishables or fragile items? Are there geopolitical risks in certain regions you ship to? Such details can significantly influence the kind of protection you should be seeking.
- Customs Duties: Goods travelling internationally may incur customs duties, and complications can arise. Some insurance policies may provide coverage for unforeseen customs expenses, or you might require an add-on for such services.
2. Examine inclusions and exclusions:
Understanding the full scope of your Freight Forwarders Liability insurance policy is vital:
- Coverage details: Thoroughly review the policy details. Familiarise yourself with the specific incidents, situations, and damages the insurance covers.
- Potential gaps: Identify any areas the policy doesn’t cover. These exclusions can range from natural disasters to particular modes of transport or even specific regions/countries.
- Tailored add-ons: If you identify gaps that concern you, discuss these with your insurance provider. They often offer additional coverage options that can be added to your policy, ensuring you get comprehensive protection.
3. Verify insurer credibility:
Choosing a reputable insurer is important:
- Check reviews and testimonials: Existing clients’ experiences can provide invaluable insights. Look for reviews that specifically address claim processing times, customer service, and the insurer’s overall reliability.
- Look for certifications: Recognised industry certifications can indicate the insurer’s commitment to maintaining high standards and ethical practices.
- Beware of red flags: Extremely low premiums, lack of clear policy details, and aggressive marketing tactics can all be warning signs of potential scams or unreliable providers.
Conclusion
Shipping goods can be full of surprises, from sudden storms to unexpected world events. But with the right freight forwarder insurance, you can feel more at ease, knowing that your customers’ freight and your money are safe.
If you’re unsure or have questions, just chat with your insurance company. They’re there to help you out, every step of the way.
Once you’re set up, you’ll need subcontractors to deliver your freight. Haulage Exchange is the UK’s largest freight forwarders network with over 50,000 verified vehicles available at a moment’s notice.
